Director of Enrollment

Kidango•Fremont, CA

18h

About The Position

The Director of Enrollment is a key member of Kidango's Director team, providing strategic leadership over enrollment processes, compliance, and contract eligibility across our centers and family care homes. This role requires deep expertise in Federal- and State-Funded Programs, exceptional analytical and leadership capabilities, and a solutions-oriented approach to driving enrollment excellence. The Director will play a critical role in positioning the organization for sustainable growth and ultimately, in ensuring more Bay Area children have access to the care and learning they deserve.

Requirements

Deep expertise in Federal- and State-Funded Programs
Exceptional analytical and leadership capabilities
Solutions-oriented approach
Bachelor’s degree in a related field, or an equivalent combination of education.
Minimum of 8 years in a supervisory or director-level role.
Background in nonprofit administration or early childhood education programs
Proven experience in administrative services, compliance, or enrollment management roles.
Experience with enrollment and attendance management systems/databases.
Strong analytical and problem-solving skills with attention to detail.
Excellent leadership and interpersonal skills; demonstrated ability to supervise and develop staff.
Strong verbal and written communication skills.
Must pass a health screening and TB test
Must pass background fingerprint clearance
Must be 18 years or older
The ability to lift up to 30lbs may be needed during some job duties

Nice To Haves

Bilingual in English and Spanish strongly preferred given the communities Kidango serves.

Responsibilities

Develop and implement innovative strategies to optimize enrollment operations, ensuring alignment with organizational goals and regulatory requirements.
Lead and manage the efficiency of enrollment systems and processes, leveraging best practices to improve outcomes.
Establish and monitor key performance indicators (KPIs) to assess enrollment and compliance effectiveness.
Play a critical role in the organization’s Growth Team by strategically planning enrollment in support of expansion
Attend meetings and training as necessary to stay current on regulations, including contact with state consultants and participation in conferences and seminars.
Ensure adherence to all applicable Federal and State regulations, maintaining the integrity and eligibility of contracts and funding requirements.
Plan, organize, and manage all areas of the enrollment, compliance, and eligibility process.
Track and monitor enrollment in centers and family homes to ensure ongoing regulatory compliance.
Oversee the agency’s monthly and quarterly 801a, 801b, PLIS, and CAPSDAC reporting.
Provide Finance with monthly reporting for agency grants.
Ensure the organization remains current on all State and Head Start regulations and requirements.
Lead and coordinate preparation of the organization’s eligibility files for Contract Monitoring Reviews, internal audits, and audits by other funders and entities.
Act as the organization’s Appeals Hearing Officer for all enrollment and program-related appeals.
Oversee the timely creation, evaluation, and updating of enrollment forms required by the organization, community care licensing, and state and federal contracts.
Set up and maintain the organization’s enrollment, waitlist, and attendance system/database.
Partner with Data and IT teams and provide technical assistance to users as needed.
Foster seamless coordination across departments, creating an environment that promotes efficient processes and drives enrollment and compliance success.
Build and maintain partnerships with school districts and other community organizations related to enrollment.
Supervise, mentor, and motivate a high-performing enrollment team to achieve agency goals.
Represent Kidango professionally in interactions with a diverse group of clients, partners, and community contacts.
Advocate on behalf of all children, families, and agency staff.
Provide excellent customer service to staff, clients, and contacts of the agency.
Maintain confidentiality of children, families, and staff at all times
Work as a member of the agency team, actively promoting Kidango’s mission and philosophy.
Participate in activities that support ongoing professional growth.
All other duties as assigned by the Director of Enrollment.