Director of Enrollment Analytics

Northeastern University•Boston, MA

1d•$87,785 - $123,999

About The Position

Reporting to the Assistant Vice President of Enrollment Analytics, the Director of Enrollment Analytics ensures that the division operates effectively and delivers required reports accurately and efficiently. The Director develops and enhances undergraduate enrollment and federal aid forecasting models, drives ongoing process improvement, and represents the department in meetings to share and explain findings. The role oversees the Tableau reporting environment and its dashboards, data standards and quality, ad hoc reporting, enrollment forecasting and data science, and analytics systems and technology. It also manages and develops data analysts and promotes stakeholders’ ability to understand and use reports and dashboards.

Requirements

Bachelor’s degree in a quantitative field, or knowledge and skills typically acquired through completion of such a degree.
Five to seven years of demonstrated experience in a data analyst or reporting role.
Advanced practical experience with data management, reporting analysis, and data visualization software, including Tableau, Alteryx, R, Python, SPSS, and Cognos.
Ability to analyze data, recognize patterns, understand data structures, and use common data extraction and transformation methods.
Ability to provide informed recommendations to nontechnical audiences in support of decision-making.
Experience managing and directing teams to ensure tasks and reports are delivered accurately and on time.
Excellent verbal, written, organizational, and time-management skills.
Ability to manage multiple concurrent projects and activities while maintaining attention to detail.

Nice To Haves

Master’s degree.
Experience in higher education.
Experience writing Structured Query Language (SQL) code to query databases.
Experience managing analytics professionals.

Responsibilities

Delegate work related to and maintain the Tableau reporting environment, which draws from Enrollment Management source databases.
Develop and maintain Tableau Server reports and dashboards covering enrollment management from student recruitment and admissions through persistence and graduation.
Manage Tableau Server access to support data security and provide consultation and support to end users.
Solicit and incorporate feedback on potential reporting enhancements, and oversee the reporting environment’s organization and consistency.
Maintain and track Enrollment Management goals.
Monitor data standards and consistency in the Undergraduate Admission application system.
Ensure successful data transfers to the Operational Data Store and data warehouse; facilitate resolution of data discrepancies and quality issues.
Provide authoritative data for consistent results across Enrollment Management units and collaborate with University Decision Support Research on compliant internal and external reporting.
Represent Enrollment Management as an admissions data subject matter expert on university-wide data standards workgroups and committees.
Work with Enrollment Management and other university units on ad hoc reports and presentations requiring quantitative input.
Present recruitment and enrollment data as a member of the Yield Strategies and Enrollment Aid Strategies teams.
Oversee data analysts focused on undergraduate enrollment analytics and ensure appropriate coverage across subject areas.
Provide team members with consistent feedback to support role development and professional goals.
Plan and organize resources, assign and delegate activities, and measure results to meet organizational expectations.
Develop and continually enhance models that predict learner behavior, including yield forecasting, affinity modeling, enrollment patterns, and revenue forecasting.
Collaborate with the Enrollment Management Business Intelligence team and other departments to identify technology requirements and address analytical system and database needs and issues.
Engage stakeholders so users know what reporting offerings are available, can interpret reports and dashboards, and receive offerings that meet their needs.