Director of Engineering

River Terrace Inn, a Noble House Hotel • Napa, CA

11d • Onsite

About The Position

The Director of Engineering provides strategic leadership and oversight for hotel maintenance and engineering operations at River Terrace Inn, a 114-room Napa River waterfront hotel with a fitness center and ALBA Restaurant. The role is responsible for maintaining the hotel’s physical assets, optimizing energy efficiency, and leading a skilled team to help ensure a safe, comfortable, and functional environment for guests and staff.

The Director develops engineering and maintenance strategies aligned with hotel goals; plans facility upgrades and capital projects with senior management; and oversees preventive maintenance, repairs, replacements, renovations, and upgrades. The position manages department staffing and development, contractors and project work, operational records and reports, budgets, safety protocols, and compliance with applicable regulations and standards. The role also supports guest service by responding to maintenance concerns and protecting guest privacy while working in occupied rooms.

The position requires a flexible schedule, including nights, weekends, holidays, and long hours, and involves extensive standing and walking as well as lifting up to 50 pounds. Travel within the designated area may be required. The stated pay is $122,500 yearly, plus bonuses and incentives.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, or a related field.
• At least 10 years of experience in resort or hotel management, including at least 5 years in a senior management role.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to achieve financial and operational goals.
• Excellent organizational and problem-solving abilities.
• Proficiency with property management systems and other relevant software.
• Ability to interpret data and make strategic decisions using analytical thinking.
• Knowledge of relevant software applications, including CRM systems and analytics tools.
• Knowledge of industry best practices.
• Strong written and verbal communication skills.
• Professional appearance and presentation.
• Meet NHHR background screening requirements.
• Ability to interact positively with diverse personalities, including coworkers, subordinates, guests, and purveyors.
• Active listening and effective communication skills.
• Ability to train, evaluate, motivate, coach, and counsel staff and help others develop skills for effective job performance.
• Ability to delegate responsibility to meet objectives and achieve desired results.
• Ability to recognize problems and find solutions creatively and promptly.
• Ability to set priorities, use initiative, make sound decisions, manage details and multiple tasks, and adapt to a changing environment.
• Ability to work independently in a team-oriented environment.
• Ability and willingness to work a flexible schedule, including nights, weekends, holidays, and long hours.
• Ability to perform extensive and continuous standing and walking; reach with hands and arms; sit, walk, stoop, kneel, crouch, and crawl; and frequently lift up to 50 pounds.
• Vision sufficient to adjust focus and use peripheral and close vision.

Nice To Haves

• Master’s degree.

Responsibilities

• Develop and implement an engineering and maintenance strategy focused on efficiency, safety, and guest satisfaction.
• Establish long-term facility upgrade, improvement, and capital project plans in collaboration with senior management.
• Manage the engineering department, including hiring, training, mentoring, and performance evaluation.
• Promote teamwork, professionalism, and continuous improvement within the department.
• Maintain, repair, and replace mechanical, electrical, plumbing, and HVAC systems in accordance with safety requirements and regulations.
• Develop preventive maintenance programs to extend equipment life and minimize downtime.
• Plan, coordinate, and supervise renovation, repair, and upgrade projects, ensuring they are completed on time and within budget.
• Coordinate with external contractors, architects, and engineers as needed.
• Maintain accurate records of maintenance activities, repairs, and equipment inventories.
• Prepare regular reports on engineering operations and ongoing projects for senior management.
• Ensure compliance with regulations, building codes, industry standards, life-safety requirements, and emergency procedures.
• Establish and enforce safety protocols; conduct routine inspections, identify hazards, and address safety concerns proactively.
• Respond quickly and effectively to guest maintenance concerns while maintaining guest privacy and confidentiality in occupied rooms.
• Support the hotel’s hospitality and guest-satisfaction commitments.
• Travel within the designated area as needed.
• Follow OSHA, local, state, and company safety requirements.

Benefits

• Competitive wages.
• Pay on Demand.
• 401(k) savings plan; eligible to join after 90 days of employment.
• Free daily family meal for team members.
• Noble House Team Member and Family & Friends Rate discount program at Noble House properties.
• Bonuses and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director