Director of Engineering

Highgate Hotels • Paradise Valley, AZ

7h • Onsite

About The Position

The Director of Engineering oversees all administrative, financial, and operating aspects of the hotel’s engineering division and is responsible for safe and profitable hotel operations. The role leads engineering staff, manages departmental budgets and forecasts, and maintains the property, equipment, grounds, and other assets. It also ensures compliance with applicable laws and hotel standards, including requirements for emergency and life-safety systems and the Americans with Disabilities Act (ADA). The Director participates in hotel programs, safety activities, energy conservation, and special projects or renovations, and supports a courteous, service-oriented experience for guests and employees.

The position is based at Kimpton Miralina Resort in Arizona. Long hours and occasional business-related travel may be required. The role includes heavy physical work, including exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.

Requirements

• At least 5 years of progressive facilities management experience in a hotel or related field; alternatively, a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance required.
• Maintain a warm and friendly demeanor and communicate effectively, verbally and in writing, with employees and guests at all levels.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Understand and evaluate complex information and data from various sources to meet objectives.
• Maintain confidentiality of information.
• Able to perform heavy work: exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Long hours are sometimes required.
• Travel related to company business is sometimes required.

Responsibilities

• Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss-prevention standards.
• Create, approve, and post Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to the department’s annual budget; develop financial forecasts and participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair.
• Ensure the hotel complies with local, state, and federal laws.
• Create and implement a preventative maintenance program for hotel equipment.
• Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
• Ensure room maintenance requests are handled promptly and courteously.
• Follow up immediately on alarms to determine their location and cause, determine emergency status, report findings to the Front Desk, and take necessary action.
• Assist with special projects and renovations as needed.
• Participate in energy conservation programs.
• Review guest and meeting planner comment cards and ensure identified problems are corrected in a timely manner.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Administer vendor contracts controlled by the Engineering department.
• Support and participate in Highgate Hotel programs and lead and participate in the Highgate Hotel Safety Committee.
• Attend required hotel meetings and training; participate in Manager on Duty coverage as required.
• Maintain regular attendance, high standards of personal appearance and grooming, and compliance with Highgate Hotel standards and regulations.
• Maximize productivity, identify problem areas, and assist with implementing solutions.
• Handle problems effectively, including anticipating, preventing, identifying, and resolving them.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED