Director of Engineering

Lotte Hotel Americas•Seattle, WA

2d•$120,000 - $140,000•Onsite

About The Position

The Director of Engineering provides strategic leadership for all engineering, maintenance, and facilities operations at LOTTE HOTEL SEATTLE. The role preserves the property's physical assets, supports guest comfort, and maintains safety, reliability, and operational excellence. The Director oversees preventive maintenance, capital improvements, and engineering operations while fostering service, craftsmanship, and accountability. In collaboration with hotel leadership, the Director helps deliver a seamless luxury guest experience and protect the property's integrity, appearance, and value. The position leads facilities and maintenance work throughout guest rooms, public spaces, back-of-house areas, and critical building systems; manages contractors and vendors; and supports renovations and property improvements. It also oversees regulatory compliance, records, sustainability and energy conservation initiatives, long-term asset planning, emergency readiness, team development, and departmental budgets.

Requirements

Associate's degree or degree in engineering, facilities management, mechanical systems, HVAC, refrigeration, plumbing, or a related technical field preferred; equivalent experience may be considered.
Extensive knowledge of HVAC, electrical, plumbing, refrigeration, building automation, fire life-safety systems, and preventive maintenance practices.
Demonstrated experience managing capital projects, vendor partnerships, and property improvement initiatives.
Strong leadership skills and a proven ability to develop engaged, service-oriented teams.
Understanding of hospitality operations, guest service expectations, and luxury brand standards.
Knowledge of applicable building codes, safety regulations, environmental compliance requirements, and risk management practices.
Exceptional organizational, communication, and problem-solving skills.
Proficiency with computerized maintenance management systems (CMMS) and standard business software.
Ability to stand and walk for extended periods and perform physical activities including lifting, climbing, bending, reaching, pushing, and pulling.
Ability to work indoors and outdoors and respond to operational needs throughout the hotel.
Ability to communicate professionally with guests, team members, ownership representatives, contractors, and business partners.
Availability to respond to urgent operational issues and emergency situations as required.

Nice To Haves

Progressive engineering leadership experience in luxury hotels, resorts, or high-end hospitality environments.
International Code Council certification in plumbing, mechanical, or electrical.

Responsibilities

Lead engineering and maintenance operations to maintain luxury hospitality standards.
Oversee the maintenance, repair, and operation of guest rooms, public spaces, back-of-house areas, and critical building systems.
Manage contractor and vendor relationships and ensure work meets brand standards and guest experience expectations.
Develop and execute preventive maintenance programs to improve equipment reliability and minimize operational disruptions.
Resolve maintenance concerns affecting guests, team members, and hotel operations promptly and professionally.
Support renovation, enhancement, and capital improvement projects.
Maintain a safe, organized, and efficient engineering operation.
Ensure compliance with company policies, brand standards, and applicable local, state, and federal regulations.
Maintain equipment inventory, maintenance, warranty, inspection, and service-contract records.
Advance sustainability, energy conservation, asset preservation, and risk management initiatives.
Develop long-term maintenance strategies and partner with executive leadership on facility improvements and capital expenditures.
Identify solutions that improve building performance, guest satisfaction, and operational efficiency.
Recruit, develop, mentor, and retain the engineering team; foster accountability, collaboration, service excellence, and continuous improvement.
Conduct training in technical expertise, safety awareness, and luxury service standards.
Prepare the department for emergency response, business continuity, and life-safety procedures.
Promote effective communication through meetings, planning sessions, and operational updates.
Develop and manage operating and capital budgets, monitor expenditures, and allocate resources.
Evaluate maintenance costs, labor utilization, and vendor performance, and identify cost-containment opportunities.