Director of Engineering, Digital Technologies

Manulife • Toronto, ON

8d • Hybrid

About The Position

The role is for an engineering expert and execution-focused Delivery Lead within the Digital Technologies group in Wealth & Asset Management Technology. This Director of Engineering will drive AI & Innovation efforts, focusing on delivering high-impact AI use cases, accelerating the adoption of platforms like Copilot Studio and Autonomous Agents, and ensuring intelligent automation across the enterprise. The successful candidate will lead a team to bring AI solutions from concept to production, ensuring alignment with business goals, regulatory requirements, and enterprise architecture standards. The position also involves overseeing product development stages and collaborating with the software development team for technical implementation of cross-squad programs addressing complex technical, regulatory, or other cross-cutting needs.

Requirements

• 8 or more years of experience in technical delivery leadership position in enterprise production environment with at least 3 years in AI/ML or intelligent automation.
• Deep understanding of financial services operations, regulatory landscape, and risk management.
• Experience as a hands-on developer, since this role would require rolling up the sleeves and contribute to the design and solution.
• Proven success in delivering AI solutions at scale, including LLMs, Copilot Studio, Power Platform, Azure AI, or similar technologies.
• Strong experience with enterprise architecture, cloud platforms, and data integration.
• Exceptional leadership, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Engineering, or related field

Nice To Haves

• Master’s preferred

Responsibilities

• Lead a team of engineers to build AI solutions and execute on use cases across business units such as Wealth Management, Marketing, Risk/Compliance, and Technology/Operations
• Drive Copilot Studio enablement and adoption, including governance, training, and integration with enterprise platforms.
• Collaborate with data science, engineering, product, and business teams to translate strategic AI opportunities into scalable, compliant solutions.
• Develop and manage delivery roadmaps, sprint plans, and resource strategies to support AI initiatives.
• Ensure solutions build effectively bring in delivery and productivity efficiencies across the enterprise.
• Ensure solutions meet financial services regulatory standards, including data privacy, model governance, and auditability.
• Champion agile delivery practices, DevOps, and continuous improvement across the AI portfolio.
• Provide executive-level reporting on delivery progress, risks, and business impact.
• Stay ahead of emerging AI trends and technologies relevant to financial services and enterprise innovation.

Benefits

• Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
• Customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
• Adoption/surrogacy and wellness benefits.
• Employee/family assistance plans.
• Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
• Financial education and counseling resources.
• Generous paid time off program in Canada includes holidays, vacation, personal, and sick days.
• Full range of statutory leaves of absence.
• Flexible environment where well-being and inclusion are supported.

What This Job Offers

• Job Type: Full-time
• Career Level: Director