Director of Engineering - CRM

Storable

7d•$200,000 - $250,000•Remote

About The Position

We are seeking an experienced and visionary Director of Engineering to lead engineering excellence across our high-impact product vertical of CRM products at a fast-growing, AI-first SaaS company. This is a senior leadership role at the intersection of people, technology, and delivery — responsible for shaping how we build, who builds it, and how fast we move. You will own the full technical lifecycle of your vertical: from architecture and system design to team performance and delivery cadence. You will be a champion for modern AI Engineering Development Methodology, embedding AI-assisted workflows, tooling, and thinking into the DNA of your teams.

Requirements

10+ years of software engineering experience, with at least 5 years in engineering leadership roles
Proven track record managing engineering managers and multi-team organizations
Experience working in a high-growth B2B SaaS or large-scale enterprise environment with multi-tenant architecture
Deep experience building and scaling SaaS products in cloud environments (AWS, GCP, or Azure)
Strong foundation in distributed systems, API design, data architecture, and DevOps/SRE practices
Demonstrated ability to balance technical vision with practical delivery execution
Track record of building and sustaining high-performing, inclusive engineering cultures
All applicants must be currently authorized to work in the United States on a full-time basis.
Must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.

Nice To Haves

Experience with AI Engineering Development Methodology, LLMOps, or AI-native product development
Familiarity with modern AI tooling: LangChain, LlamaIndex, vector databases, fine-tuning workflows
Hands-on experience integrating AI/ML capabilities into commercial software products
Background in building platform capabilities (internal developer platforms, shared services)
Prior experience as a Staff/Principal Engineer or Architect before transitioning to leadership

Responsibilities

Own end-to-end technical strategy for your product vertical, aligning architecture decisions with business and product goals
Drive system design, scalability planning, and architectural governance across your engineering teams
Establish and evolve engineering standards, patterns, and best practices for a cloud-native, SaaS environment
Lead technical design reviews, ensuring quality, security, and performance considerations are embedded from inception
Evaluate and introduce emerging technologies — particularly AI/ML platforms, LLM integrations, and AI-enabled developer tooling
Hire, develop, and retain high-performing engineering talent across multiple squads or pods within your vertical
Build a culture of psychological safety, continuous learning, and engineering craft
Provide coaching, career development, and growth paths for engineers at all levels (IC to Staff/Principal)
Foster an inclusive team environment that values diverse perspectives and ways of working
Manage engineering managers and/or senior technical leads, investing in their development as leaders
Own delivery outcomes for your vertical — velocity, quality, reliability, and predictability
Partner with Product Management to translate roadmaps into technical plans with clear milestones and risk identification
Drive agile or continuous delivery practices, continuously improving team flow and cycle times
Define and track engineering KPIs (DORA metrics, defect rates, on-call burden, etc.) and hold teams accountable to them
Oversee incident response, post-mortems, and systemic reliability improvements
Champion AI Engineering Development Methodology across your vertical, including: AI-assisted code generation, review, and documentation workflows (e.g., GitHub Copilot, Cursor, Claude Code), LLM integration patterns, RAG architectures, and AI-powered product features, Prompt engineering and evaluation frameworks embedded in the SDLC, AI observability, responsible AI practices, and guardrails in production systems
Drive experiments with agentic engineering workflows to accelerate development throughput
Stay current with the AI/ML ecosystem and serve as a thought partner to CTO and product leadership on AI strategy

Benefits

Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
401(k) match after 60 days, 100% vested after 1 year.
Employer contribution to your HSA, plus an HRA to help offset your deductible.
Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences!
8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
8 hours of Rest, Relax, Recharge time to care for your mental health.
Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
Caregiver Leave: four weeks of fully paid away from work to care for aging dependents or family members, if needed.
$50 monthly home data stipend, plus a home office sign-on bonus of $250.
Fertility care support options to help in your journey towards parenthood.
Access to financial experts to help you make informed decisions and achieve your financial goals.
Direct Student Loan Payment Program, some qualifications and eligibility rules apply.