Director of Employee Growth and Development

Morningside Ministries Senior Living Communities • San Antonio, TX

2h • Hybrid

About The Position

This role is responsible for enhancing leadership effectiveness, driving organizational alignment, and fostering a positive workplace environment. The Director will design and implement innovative training programs, champion organizational culture, and oversee initiatives that improve employee engagement and well-being. Additionally, the position supports programs that enhance resident and family experiences and drives strategic initiatives for organizational development. A key aspect of this role involves measuring and reporting on program outcomes to ensure continuous improvement.

Requirements

• Bachelor’s degree in Organizational Development, Education, Business Administration or a related field; equivalent experience considered.
• 5–8 years of experience in training, leadership development, organizational development, or a related field.
• Demonstrated experience facilitating meetings, leadership retreats, and organizational offsites.
• Proven ability to train and teach in-person and virtual classes, workshops, and seminars.
• Experience with curriculum design and adult learning methodologies.
• Familiarity with teaching and learning styles, including Adult Education principles.
• Experience maintaining organizational culture while fostering innovation.
• Ability to partner effectively with team members at all levels of the organization.
• Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Experience with Canva, SharePoint, and Microsoft Teams.
• Skilled in creating engaging presentations and training materials.
• High emotional intelligence (EQ) and interpersonal effectiveness.
• Strong coaching, facilitation, and communication skills.
• Demonstrated ability to grow and develop high-performing teams.
• Strategic thinker with strong organizational and project management skills.
• Passion for continuous learning and professional development.
• Knowledge of organizational behavior and leadership thought leaders.
• Must be cleared of screening process to be authorized to drive for company business.
• Discretion in judgment, tact and courtesy in dealing with residents, employees and general public.

Nice To Haves

• Senior living, healthcare, hospitality, or nonprofit experience preferred.
• Certified Professional in Learning and Performance (CPLP/ATD).
• Certified Eden Alternative Associate.
• Positive Approach to Care® (Teepa Snow) Certification.
• Green House Project® or Pioneer Network training.
• Executive or Leadership Coaching Certification.

Responsibilities

• Coach and onboard new and existing leaders to enhance effectiveness and organizational alignment.
• Provide individualized coaching to team members as needed.
• Develop and oversee the Manager Growth & Development Program, including leadership assessments to measure competencies and identify development opportunities.
• Facilitate leadership retreats, offsites, and executive development sessions.
• Lead the annual Leadership Summit and ongoing leadership initiatives.
• Deliver leadership training, book studies, Lunch & Learns, and in-service education.
• Design, develop, and implement innovative training programs using adult learning principles.
• Serve as Program Director, Facilitator, Presenter, and Curriculum Developer for the Academy for Career Excellence (ACE).
• Implement Train-the-Trainer programs to build internal training capacity.
• Create and facilitate both in-person and virtual workshops.
• Partner with department leaders to assess training needs and develop customized learning solutions.
• Develop customer service and hospitality training programs aligned with organizational standards.
• Serve as a champion of organizational culture and employee well-being.
• Lead initiatives that enhance employee engagement and support a positive workplace environment.
• Function as a Chief Culture Officer to ensure alignment between values, behaviors, and organizational goals.
• Develop and implement strategies that support employee and resident well-being.
• Oversee and support programs that enhance resident and family experiences, including Satisfaction Surveys.
• Support Life Enrichment initiatives through meetings, training, and offsites.
• Facilitate and promote specialized service approaches, including: Dementia Training (Teepa Snow’s Positive Approach to Care®); Eden Alternative®; Green House Project® (Pioneer Network); Grind Dining™ Program.
• Support the implementation and training of resident communication tools such as Go Icon.
• Ensure customer service excellence across all levels of the organization.
• Lead and facilitate PROS (Professionals Redefine Organizational Success) leadership development sessions.
• Partner with executive leadership to drive organizational effectiveness and innovation.
• Facilitate strategic planning sessions and organizational offsites.
• Create and implement well-being strategies for employees and residents.
• Establish key performance indicators (KPIs) to evaluate program effectiveness.
• Measure outcomes related to engagement, retention, leadership development, and resident satisfaction.
• Analyze and report program outcomes and data to executive leadership and the Board of Directors.
• Use data-driven insights to continuously improve learning and development initiatives.

Benefits

• Flexibility to work evenings or weekends for training sessions and retreats as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director