Director of eDiscovery and Data Solutions

Crowell & Moring • Washington, DC

5d • $190,000 - $320,000

About The Position

The Director of eDiscovery and Data Solutions works closely with eDiscovery leadership, including leaders of the eDiscovery and Information Management practice, to manage the firm’s technology-enabled eDiscovery services. The Director serves as a senior adviser to firm leadership and the practice, translating firm business goals and client priorities into a service, technology, and investment roadmap. The role is accountable for the performance, growth, governance, and financial sustainability of the eDiscovery and Data Solutions function, and identifies opportunities to use data, analytics, automation, and artificial intelligence to improve matter delivery and defensibility.

The Director leads the eDiscovery and Data Solutions team, guides strategic vendor and platform decisions, and partners with Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance, and other business functions to develop scalable solutions. Success is measured by client value, quality and defensibility, adoption, operational and financial performance, risk management, and the team’s contribution to firm priorities.

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia. The firm represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. It is recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as for its pro bono service and commitment to diversity, equity, and inclusion.

Requirements

• Bachelor’s degree.
• At least 10 years of progressively responsible experience in eDiscovery technology and eDiscovery litigation support, or a related field.
• At least 5 years leading and managing teams.
• Deep expertise in eDiscovery technology and related support strategy, legal and regulatory requirements in eDiscovery, service delivery, and technology across the discovery lifecycle.
• Strong commercial and financial acumen, including developing business cases, evaluating investments, managing budgets, assessing pricing and recovery, and balancing value, risk, and cost.
• Ability to create and execute multi-year strategies, service roadmaps, operating models, and transformation initiatives in a complex professional-services environment.
• Advanced knowledge of eDiscovery technologies, services, platforms, data analytics, technology-assisted review, automation, machine learning, generative AI, workflow technologies, forensic collection, and information security practices.
• Ability to translate client, legal, and business needs into scalable services and technology solutions with clear outcomes, governance, ownership, and performance measures.
• Strong executive presence and judgment, with credibility to advise senior leaders, practice leaders, clients, and matter teams on complex and sensitive issues.
• Ability to lead cross-functional change, align stakeholders, resolve competing priorities, and influence decisions without relying solely on formal authority.
• Demonstrated success leading, managing, and developing high-performing, multidisciplinary teams across offices and geographies, including organization design and succession planning.
• Strong client relationship, consulting, and business-development skills, including shaping opportunities and articulating a compelling value proposition.
• Excellent written, verbal, presentation, facilitation, and negotiation skills, including explaining complex eDiscovery, technical, and commercial issues to nontechnical audiences.
• Ability to work effectively in a fast-paced environment while maintaining strategic focus, disciplined execution, and appropriate operational risk oversight.
• Ability to advise on and oversee complex, high-risk, or strategically significant eDiscovery matters.

Nice To Haves

• Significant experience in a large law firm, preferably AmLaw 100, an in-house legal department, or a comparable professional-services environment.

Responsibilities

• Set and execute the firmwide eDiscovery and Data Solutions strategy, including a multi-year roadmap aligned with firm, practice, client, and matter priorities.
• Advise eDiscovery leadership and the eDiscovery and Information Management practice on discovery technology strategy, security and management, cost, and the use of data and technology in litigation.
• Strengthen client value, matter outcomes, pitches, and client conversations, and develop repeatable service offerings.
• Own the service portfolio and operating model, including governance, demand planning, delivery standards, resource strategy, service levels, and continuous improvement.
• Lead development of scalable data, analytics, automation, AI-enabled, and technical workflow solutions for matter-related information.
• Establish business cases, priorities, success measures, and benefits-realization plans for technology and service investments; report progress, risks, outcomes, and decisions to senior stakeholders.
• Direct evaluation, selection, implementation, adoption, performance, validation, and lifecycle management of eDiscovery platforms and approved data solutions.
• Partner with Practice Management, Innovation, Information Technology, Information Security, the GC’s Office, Finance, and other functions to align strategy, resources, dependencies, and delivery.
• Develop and maintain relationships with clients, legal teams, and practice leaders; anticipate needs and translate them into commercially sound, scalable solutions.
• Provide executive oversight of complex, high-risk, or strategically significant matters where the firm provides eDiscovery technology solutions through EDDS.
• Own team- and matter-level financial performance, including budgeting, pricing input, investment planning, capacity, cost trends, recovery, and material variances.
• Lead vendor and commercial strategy, including sourcing, negotiation with the firm’s Vendor Management Office, performance management, innovation commitments, concentration risk, service quality, and value for money.
• Monitor legal, regulatory, client, and market developments and advise leadership on implications for services, technology management, security risk, and investment.
• Build, lead, and develop a high-performing, globally connected team through organization design, talent and succession planning, performance management, capability development, and inclusive leadership.
• Drive adoption and consistent practices through stakeholder engagement, targeted communications, training, and practical change management.

Benefits

• Healthcare benefits
• Vision insurance
• Dental insurance
• Retirement benefits
• All-purpose leave
• Back-up childcare
• Wellness programs
• Cultural events and social activities
• A discretionary bonus may be available as additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director