Senior Director, Data and Digital Solutions
About The Position
NELSON is seeking a Senior Director to lead resource management and strategic resource planning across AI, automation, data, and infrastructure services. The role is accountable for translating approved enterprise priorities into coordinated execution by aligning people, skills, funding, and enabling technology capacity to deliver business outcomes. Reporting to the CIO, with dotted-line functional alignment to the VP of AI and the Digital Services Strategy Leader, the Senior Director connects strategy, portfolio planning, workforce management, and delivery oversight. The role coordinates across data and infrastructure, AI, and stakeholder teams to resolve competing demands, establish achievable schedules, and report measurable value. The Senior Director translates strategic objectives into portfolio execution plans; leads prioritization and portfolio accountability; manages consolidated demand, capacity, skills, assignments, and schedules; and develops workforce and capacity plans. The role oversees integrated execution, dependencies, executive reporting, and value measurement. It also designs and maintains reports, interactive dashboards, and data models for NELSON and its clients, ensuring reporting is accurate, actionable, documented, and appropriately controlled. Success is assessed through achievement of portfolio outcomes and milestones, alignment of resources and workforce readiness, credible schedule and financial forecasts, validated value realization, and timely leadership alignment. The role offers enterprise visibility and accountability for aligning talent, technology, and investment to deliver strategic priorities and measurable business value.
Requirements
- Bachelor's degree in business, information systems, technology management, engineering, or a related field, or equivalent practical experience.
- 12+ years of progressive experience in technology delivery, portfolio management, resource planning, or related disciplines, including senior leadership of complex cross-functional programs.
- Demonstrated accountability for execution of strategic technology portfolios spanning multiple teams, budgets, schedules, and competing business priorities.
- Proven experience in workforce planning, demand and capacity management, skills forecasting, resource allocation, and internal and external sourcing strategies.
- Strong understanding of how AI, automation, data platforms, and infrastructure depend on one another across delivery and operational support.
- Experience developing integrated roadmaps, managing portfolio dependencies, resolving resource conflicts, and recovering initiatives that are off track.
- Financial and analytical skills covering business cases, resource costs, budgets, forecasting, benefit measurement, and executive performance reporting.
- Ability to lead through a matrix, negotiate commitments with functional leaders, and communicate clear recommendations to executives and business stakeholders.
Nice To Haves
- Experience establishing or leading an enterprise portfolio, technology delivery, resource management, or transformation function.
- Experience planning AI and automation adoption alongside data and infrastructure modernization, including ongoing operational capacity.
- Experience in professional services, architecture, design, or technology-enabled client service delivery.
- Advanced degree or relevant portfolio, program management, workforce planning, financial management, or technology leadership certifications.
Responsibilities
- Translate NELSON strategic objectives into an integrated portfolio execution plan for AI, automation, data, and infrastructure initiatives, including sequencing, delivery commitments, and enabling work.
- Lead prioritization with the CIO, VP of AI, Digital Services Strategy Leader, and business stakeholders, balancing value, urgency, risk, capacity, and dependencies.
- Own portfolio execution accountability across participating teams; establish milestones, accountable workstream owners, escalation paths, and corrective action when commitments are at risk.
- Maintain transparent intake and prioritization decisions; resolve conflicts within delegated authority and escalate material tradeoffs or funding changes to the CIO and VP of AI and Digital Services Strategy Leader.
- Maintain a consolidated view of demand, capacity, skills, assignments, and schedules across AI, automation, data, and infrastructure, covering project delivery and ongoing operations.
- Build rolling workforce and capacity plans with team leaders, identifying staffing gaps, critical skills, succession needs, training priorities, and external partner requirements.
- Coordinate resource commitments and allocation decisions with functional leaders; resolve overcommitment, scarce-skill bottlenecks, and competing assignments across teams.
- Recommend hiring, contracting, sourcing, and funding plans to the CIO, informed by strategic demand, delivery forecasts, support obligations, and financial constraints.
- Oversee integrated schedules and dependencies, including data readiness, infrastructure provisioning, security reviews, AI delivery, deployment, and operational transition.
- Partner with the AI Program Lead on project commitments and resource needs while holding team leaders accountable for workstreams, readiness, and delivery performance.
- Establish executive reporting on portfolio health, workforce capacity, schedule forecasts, financial performance, risks, and decisions requiring leadership action.
- Define value measures with business owners, establish baselines and benefit owners, and report realized outcomes against expected value, including adoption, service quality, capacity, and financial results.
- Reconcile benefits with finance and business stakeholders, distinguishing verified savings, released capacity, cost avoidance, and revenue contribution; use results to recommend portfolio adjustments.
- Design, build, and maintain reports and interactive dashboards for NELSON and its clients, translating business needs into clear metrics, visualizations, and actionable insights.
- Develop and maintain data models combining information from multiple systems, with clearly defined relationships, calculations, and business rules to support reliable reporting.
- Partner with internal stakeholders and clients to define reporting requirements, key performance indicators, and intended uses, ensuring deliverables address their decision needs.
- Validate data accuracy, completeness, and reporting logic; investigate discrepancies and establish consistent metric definitions across reports and dashboards.
- Interpret results, identify trends and performance gaps, and explain findings and limitations to technical and nontechnical audiences.
- Establish reusable reporting practices, documentation, refresh processes, and access controls that support ongoing maintenance and protect company and client data.
Benefits
- 401(K) plan with company match
- Full health benefits including medical, dental, and vision
- Wellness program with rewards for healthy activities
- Pet Insurance
- Opportunities for career advancement
- Paid time off and holiday pay
- Paid parental leave
- Flexible working schedules and work from home options based on client’s needs
- Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
- Additional compensation includes bonuses, which can include Long Term Incentive Plan, Short Term Incentive Plan, and Profit Sharing
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What This Job Offers
Job Type
Full-time
Career Level
Senior
