Director of Drayage Opertations.

Direct Traffic Solutions•Franklin, TN

1d•Onsite

About The Position

Direct Traffic Solutions is seeking a Director of Drayage Operations to lead and scale our drayage division, driving operational excellence and delivering world-class service across our logistics network.

Requirements

Strong leadership experience managing operations teams in logistics or supply chain.
Proven ability to scale operations while maintaining service quality and efficiency.
Experience working with drayage, ports, carriers, and freight forwarding partners.
Data-driven mindset with experience managing KPIs and performance metrics.
Excellent communication, negotiation, and stakeholder management skills.
Minimum 3+ years of experience in logistics, drayage, or supply chain operations leadership.
Experience managing carrier relationships and negotiating rates.
Ability to work in a fast-paced, high-growth environment.
Ability to work onsite in Franklin, Tennessee.

Nice To Haves

Bachelor’s degree in Business, Logistics, Supply Chain, or related field (preferred).

Responsibilities

Lead, coach, and develop a high-performing, distributed operations team.
Oversee drayage operations, ensuring on-time delivery, cost efficiency, and high customer satisfaction.
Design and optimize operational processes, KPIs, and performance metrics.
Manage carrier relationships, negotiate rates, and ensure capacity across ports and terminals.
Monitor cost-to-serve and drive continuous improvement in efficiency and scalability.
Oversee import flows, including detention/demurrage mitigation and last free days.
Collaborate with warehouses, terminals, and customers to ensure service excellence.
Establish a strong culture of accountability, performance, and continuous improvement.