DIRECTOR OF DINING SERVICES- MEMPHIS, TN

Compass Group•Memphis, TN

20d•$60,000 - $65,000

About The Position

The Director of Dining Services is an energetic, entrepreneurial manager responsible for the successful operation of Dining Services. The Director ensures client and customer satisfaction through efficient, cost-effective management that meets or exceeds expectations. The role oversees foodservice-related activities, including retail, cafeteria, and catering services; quality improvement; sanitation; infection control; and client-related activities. The Director manages salaried managers and hourly associates and oversees the account’s overall direction, coordination, and evaluation.

Requirements

Five to seven years of direct foodservice operational management experience, including knowledge of inventory and purchasing control.
Strong knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
Strong supervisory, leadership, management, and coaching skills.
Strong written and verbal communication skills.
Ability to communicate with management, clients, customers, and associates.
Excellent financial, budgetary, accounting, and computational skills.
Proficient computer skills, including various computer programs, Microsoft Office, email, and the Internet.
ServSafe® Certified.

Nice To Haves

A bachelor's degree in Food Services Technology/Management or a related field, or an associate degree plus four years of directly related experience.
Previous P&L accountability or contract-managed service experience.

Responsibilities

Manage salaried managers and hourly associates in the Food Service Department.
Oversee the overall direction, coordination, and evaluation of the account.
Interview, hire, and train associates; plan, assign, and direct work; appraise performance; reward and discipline associates; and address complaints and resolve problems.
Prepare and manage the annual budget.
Use company systems to complete required daily, weekly, and monthly reports, including inventory, cash reports, production records, and payroll/timekeeping.
Oversee and participate in preparing and serving food and beverage items in accordance with company standards for preparation, presentation, sanitation, safety, HACCP and OSHA guidelines, and portion control.
Perform other duties as assigned.