Director of Dining Services - Bay Area, CA

Compass Group • San Francisco, CA

7d • $95,000 - $105,000

About The Position

The Director of Dining Services leads all aspects of dining operations, ensuring outstanding service, food quality, and client satisfaction. The role oversees daily operations, financial performance, team leadership, and relationship management. The ideal candidate is a strategic, hands-on leader passionate about food service excellence, team development, and creating an exceptional dining experience for guests.

Requirements

• 3–5 years of progressive food service management experience, preferably in contract dining, hospitality, catering, or another high-volume food service environment.
• Experience managing budgets, financial reporting, and cost controls.
• Strong background in catering, special events, and high-volume food production.
• Demonstrated ability to lead and develop teams, manage competing priorities, and execute key initiatives.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams.
• Strong interpersonal, organizational, and communication skills.
• Passion for continuous improvement, innovation, and delivering an exceptional dining experience.

Nice To Haves

• Bachelor's degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field.
• ServSafe Certification.

Responsibilities

• Provide leadership and direction for all food service operations, including retail dining, catering, and special events.
• Maintain strong relationships with clients, guests, and key stakeholders, ensuring exceptional service and satisfaction.
• Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and innovative culinary programs.
• Lead account financial activities, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.
• Ensure compliance with food safety, sanitation, and allergen protocols, and champion a culture of safety for associates and guests.
• Conduct daily pre-service meetings to align the team on expectations, service standards, and key updates.
• Lead recruiting, onboarding, scheduling, training, and performance management for dining associates.
• Conduct mid-year and annual performance reviews and provide mentorship, feedback, and professional development opportunities.
• Drive customer engagement and business growth through marketing initiatives, menu innovation, promotional events, and catering showcases.
• Ensure high standards of service, cleanliness, and presentation across dining and hospitality areas.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance and accidental death coverage
• Disability insurance
• Retirement plan
• Paid time off
• Paid parental leave
• Holiday time off (varies by site and state)
• Personal leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Additional paid and/or unpaid time off benefits as applicable under federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed