DIR, DINING SERVICES III - INDIANA UNIVERISTY - INDIANAPOLIS

Compass Group•Indianapolis, IN
•$60,000 - $73,000•Onsite

About The Position

Chartwells Higher Education is seeking a self-motivated Director of Dining Service III at Indiana University–Indianapolis. The role provides hands-on leadership for the day-to-day operations and financial success of five markets and three internal brands on campus. The director ensures operations adhere to contract guidelines, Health Department regulations, company standards, and expectations for food quality, freshness, and presentation. The position offers potential for career advancement and the opportunity to make an immediate impact on food service operations.

Requirements

  • Three or more years of operational food service management experience.
  • Knowledge of food and catering trends, including quality, production, sanitation, food cost controls, marketing, and presentation.
  • Demonstrated leadership experience supervising and developing staff.
  • Strong organizational skills and ability to prioritize effectively.
  • Excellent customer service skills and commitment to high quality standards.
  • Proficiency in preparing and analyzing financial reports.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Computer experience.
  • ServSafe® certification.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Supervise the hiring, training, and development of staff to uphold service and food quality.
  • Maintain client and customer satisfaction by consistently meeting food quality and customer service standards.
  • Prepare and complete daily, weekly, and financial reports, including reports on food and labor costs.
  • Ensure compliance with quality and food safety standards to protect customer health and safety.
  • Build strong client relationships and align programs with client objectives to support satisfaction and retention.
  • Perform other duties as assigned to support efficient dining service operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and accidental death coverage
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off, varying by site and state
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid parental leave
  • Personal leave
  • Potential paid and/or unpaid time off in accordance with applicable laws
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