Director of Digital Workplace Innovation

State of Maryland•Baltimore City, MD

3d•Hybrid

About The Position

The Director of Digital Workplace Innovation leads the modernization of the agency’s productivity, collaboration, and information management capabilities. This role advances the strategic use of Microsoft 365, AI-enabled tools, and low-code solutions to streamline business processes, strengthen organizational efficiency, and support a secure and effective hybrid workforce.

Requirements

Bachelor’s degree
Five years of experience in IT, digital workplace, business process improvement, or related fields
Additional experience may substitute year-for-year for the degree requirement
Two years of experience designing or administering Microsoft 365 solutions
One year of experience developing automation or AI-based solutions
Subject to background & credit Investigation
Occasional after-hours or weekend work required
Require uploading of a single document containing a cover letter and resume combined

Nice To Haves

Experience leading enterprise Microsoft 365 or Power Platform programs
Experience with workflow automation and low-code development
Experience delivering training and organizational change management
Experience implementing information governance or records management
Supervisory or team lead experience

Responsibilities

Lead enterprise adoption and optimization of Microsoft 365
Manage structured intake processes
Determine solution approaches across Microsoft 365, Power Platform, AI, and enterprise systems
Deliver workflow automation, AI-enhanced tools, and low-code applications
Define objectives, outcomes, and KPIs for digital workplace initiatives
Oversee implementation, governance alignment, and risk mitigation
Lead training, communications, and user adoption programs

Benefits

medical, dental, prescription coverage
generous paid leave
participation in the state pension system
supplemental retirement savings options (401(k), 457(b), and more)
on-site fitness center with showers and lockers
24/7 building security
easy access to restaurants, shops, public transit, and major highways
health insurance, dental, and vision plans offered at a low cost
Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
Annual Leave - ten (10) days of accumulated annual leave per year
Sick Leave - fifteen (15) days of accumulated sick leave per year
Holidays - State employees also celebrate at least thirteen (13) holidays per year
Pension - State employees earn credit towards a retirement pension