Digital Workplace Specialist

Amalgamated Bank of NY•New York, NY

1d•$80,000 - $100,000•Hybrid

About The Position

Amalgamated Bank is on an exciting digital transformation journey and is looking for someone to help drive it forward. The Digital Workplace Specialist will serve as the primary internal champion for enterprise platform adoption, starting with the bank-wide Slack rollout and growing from there. This is a rare opportunity for an early-career professional to own a high-visibility initiative, work directly with senior leadership, and leave a lasting mark on how an entire organization communicates and collaborates. If you're a self-starter with a process-improvement mindset and a talent for building trust across a diverse organization, this role was built for you.

Requirements

Bachelor’s degree in Business, Finance, MIS, or a related field
1-3 year of experience in project coordination, change management, business systems – preferably in the financial services industry
Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing priorities
Experience tracking and reporting on platform adoption or user engagement metrics
Experience with Slack and BI tools (e.g., Tableau) and Proficiency in Excel
Strong communication skills — written, verbal, and presentation — with comfort engaging senior stakeholders.
Ability to work independently and as part of a team in a fast-paced environment

Responsibilities

Serve as the day-to-day operational lead for the enterprise Slack rollout, owning the project plan, timelines, and deliverable tracking across departments.
Act as the primary liaison between the bank and external implementation consultants, managing meeting cadence, action items, and follow-through.
Coordinate with IT, Compliance, and other stakeholders to ensure platform configurations, permissions, and policies align with bank requirements.
Design and execute change management activities including department onboarding, training sessions, and communications to drive platform adoption.
Build and maintain adoption dashboards and KPIs to track rollout progress, engagement metrics, and usage trends across business units.
Identify barriers to adoption and proactively develop solutions in partnership with department leads and IT.
Develop and maintain comprehensive documentation including process guides, training materials, FAQs, and rollout playbooks.
Support leadership in preparing executive-level updates, presentations, and status reports on the adoption initiative.
Monitor emerging best practices in enterprise digital adoption and recommend enhancements to the bank's approach.
Collaborate across departments to identify and document business requirements for workflow automation and reporting needs.
Over time, expand scope to support adoption of additional digital workplace tools (e.g., Tableau, AI-assisted workflows, agents) as the initiative evolves.