Director of Development Operations (Full Time, Remote)

Accelerate Action, Inc.•Boston, MA

4d•$95,000 - $145,000•Remote

About The Position

Accelerate Change is seeking an experienced Director of Development Operations to lead the strategic vision and execution of the Development Operations Department. The role oversees grant management, donor data, and development operations; supports fundraising and external funder communications; leads the department team; collaborates across teams; and ensures grant activities comply with rigorous audits. As a member of the Leadership Team, the Director also helps shape organizational strategy, programs, activities, and culture. The position is full-time and 100% remote within the United States, working from home or a co-working space, with occasional travel every two to three months. The organization expects staff generally to work 40 hours per week, with occasional sprints requiring more time, and allows flexible scheduling around necessary meetings. Responsibilities may evolve as the organization grows. The role also supports the organization’s anti-racist values work, partner networks, and ongoing learning and development.

Requirements

At least 5 years of experience in a director-level role overseeing a development team or development operations department at a medium-sized or larger nonprofit organization.
Demonstrated experience with Salesforce, particularly the Nonprofit Success Pack (NPSP).
Strong understanding of nonprofit financial compliance and IRS regulations as they relate to development operations.
Excellent writing skills, attention to detail, and ability to follow instructions.
Ability to meet outcomes and deadlines accurately, efficiently, and with high-quality work.
People-management skills, including training and supporting a small team of managers and development operations support contractors.
Solutions-oriented problem-solving skills and ability to collaborate across departments and with stakeholders.
Willingness to think creatively to find solutions and streamline departmental processes.
Demonstrated commitment to social change and civic engagement with BIPOC and low-income communities.

Responsibilities

Lead the Development Operations Department’s strategic vision and align its work with organizational goals, strategy, and priorities.
Oversee grant management, including grant writing, proposal development, and grant reporting for Accelerate Change and incubated projects.
Oversee and optimize development operations, including donation processing, Salesforce data tracking, donor and donation reporting, acknowledgment letters, and stakeholder information requests.
Lead external funder communications strategies, including email campaigns, LinkedIn presence, funder events, webinars, annual reports, and other donor-facing materials.
Support fundraising solicitation and funder relationship management led by the Executive Director and President, alongside the Head of Partnerships.
Oversee donor and prospect stewardship, answer questions, address issues, and provide information to current and prospective funders.
Lead, coach, and manage the performance of the Development Operations Department team.
Collaborate with program and finance teams to ensure grant activities comply with approved budgets and project objectives.
Provide leadership with regular updates on grant performance, compliance issues, and improvement opportunities.
Conduct quarterly audits of grant compliance and expenditures and ensure adherence to funder guidelines and organizational policies.
Review and audit grant agreement terms to ensure adherence and identify potential risks or discrepancies.
Oversee review and validation of grant-related data entries to maintain accuracy and support decision-making.
As a Leadership Team member, help shape organizational strategy, programs, activities, and culture.
Apply equitable work practices, challenge white supremacy, support inclusion, and contribute to the organization’s anti-racist values work.
Support partner networks by amplifying partner successes, facilitating connections and learning, and sharing relevant expertise.
Adapt to changing responsibilities and contribute to department and Central Team needs.
Take an entrepreneurial approach to work and learning, and pursue skill development on current or emerging platforms and lean startup methodology.

Benefits

$95,000–$145,000 salary range, with exact salary depending on experience.
Flexible scheduling and a stated expectation of generally working 40 hours per week, with occasional sprints requiring more time.
Individual health insurance premiums fully covered; dependents are subject to cost-sharing.
Vision and dental plans available at cost to the individual.
15 paid vacation days, 6 paid holidays, 3 paid floating holidays, and 7.5 paid sick days each year.
Professional development funds renewed each fiscal year.
Cell phone and internet reimbursement, or reimbursement for co-working costs.
Need-based educational loan assistance after 3 months.
401(k) contributions and matching available at the beginning of employment.
Annual office closure during the last week of December.