Director of Development & Automation

DigaCore Technology Consulting•Austin, TX

About The Position

Digacore is seeking a Director to lead its Development & Automation (DNA) team, a group of developers, data, product, and AI specialists working across client AI services, internal data and reporting, and a client-facing software product. The strategic direction is set; the Director will build the structure, consistency, and results needed to let the CTO step back from day-to-day management. The role begins with learning the team and its active work, then establishing SOPs, guidelines, delivery rhythms, and KPIs. The Director will lead through others while remaining willing to get hands-on to unblock work or prove out a solution. The position reports to the CTO.

Requirements

At least 7 years of experience in automation, development, data, or technical operations.
At least 3 years leading a technical team with direct reports, including coaching, accountability, and running a delivery cadence.
A track record of establishing SOPs, operating rhythms, and KPIs for a team that did not have them, and achieving adoption.
Experience leading people who are more technical in their specialties, setting outcomes and checking progress without micromanaging.
Experience shipping AI, automation, or software that produced measurable results, rather than only pilots or presentations.
Strong technical grounding in the Microsoft stack, including M365/Azure, Power Platform, and Power BI, as well as APIs and integrations.
Ability to work with clients, including difficult conversations about data, security, and compliance.
Strong business translation skills: turning non-technical stakeholders’ needs into delivered solutions.
Ability to thrive in a lean, fast-moving environment.

Nice To Haves

MSP, SaaS, or multi-client service experience.
Background in software product delivery or data/BI leadership.

Responsibilities

Lead the existing team by understanding each person’s strengths, setting clear ownership, and managing each person appropriately, including senior specialists with deeper domain expertise.
Create and roll out SOPs and guidelines for intake, prioritization, delivery, documentation, and handoffs, beginning with repeatable client AI Services processes.
Define and track impact metrics, including time to deploy, delivery against dates, time saved, adoption, and ROI, and provide the CTO with a monthly status view.
Run the team’s weekly delivery cadence so every initiative has an owner, priority, and next step, with visible status.
Own the roadmap across client AI services, internal data and reporting, and the client-facing software product; prioritize competing requests and reset stakeholder expectations.
Own client AI engagements, including assessment, setup, training, and custom builds, and help move them from signed to live without routine CTO escalation.
Oversee product releases with the Product Owner and developers, pressure-test estimates, surface risks, and hold the team to commitments.
Support internal data and reporting work, including the data warehouse and leadership scorecard, so leadership has trustworthy results.
Act as the escalation point for client issues, including security, compliance, and data privacy questions, and prepare the team to handle them effectively.
Partner with leadership and department heads to identify manual work and friction and develop automation and AI solutions.
Identify team gaps, define roles, and hire and onboard as the function grows.
Own tooling and vendor decisions, budget input, and capacity planning for the function.

Benefits

Nationwide medical, dental, life, and LTD insurance; the company covers LTD and life insurance costs in full.
Generous PTO and mental health days.
401(k) with company match.
HSA and FSA options.
Paid training and certification assistance.
$500 sign-on bonus.
Quarterly team events.
Career coaching.

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