Director of Development & Automation

DigaCore Technology Consulting•Austin, TX

8d•$150,000 - $180,000

About The Position

Digacore is seeking a Director to lead its Development & Automation (DNA) team, a group of developers, data, product, and AI specialists working across client AI services, internal data and reporting, and a client-facing software product. The direction is set; the Director will establish structure, consistency, and measurable results while enabling the CTO to step back from routine operational work. The role begins with learning the team and its active initiatives, then building the foundation for its work through SOPs, guidelines, a delivery cadence, and KPIs. The Director will lead through others, including senior specialists with deeper expertise in their domains, while remaining willing to get hands-on to unblock work or validate a solution. The role also owns the team roadmap, client AI engagements, product release oversight, internal data and reporting work, escalations, team growth, tooling and vendor decisions, budget input, and capacity planning.

Requirements

At least 7 years of experience in automation, development, data, or technical operations.
At least 3 years leading a technical team with direct reports, including coaching, accountability, and running a delivery cadence.
A track record of establishing SOPs, operating rhythms, and KPIs for a team that lacked them, and getting the team to follow them.
Experience leading people who are more technically specialized, setting outcomes and checking progress without micromanaging.
Evidence of shipping AI, automation, or software that produced a measurable result, rather than only pilots or presentations.
Strong technical grounding in the Microsoft stack, including M365/Azure, Power Platform, and Power BI, as well as APIs and integrations; sufficient to unblock, review, and build when needed.
Comfort working directly with clients, including difficult conversations about data, security, and compliance.
Ability to translate nontechnical stakeholder needs into delivered solutions.
Ability to thrive in a lean, fast-moving environment; candidates who require heavy corporate structure are not considered a fit.

Nice To Haves

Experience in an MSP, SaaS, or multi-client service environment.
Background in software product delivery or data/BI leadership.

Responsibilities

Learn the existing team’s strengths, establish clear ownership, and manage team members according to their needs, including senior specialists.
Create and roll out SOPs and guidelines covering intake, prioritization, delivery, documentation, and handoffs, starting with repeatable client AI Services processes.
Define and track impact metrics, including time to deploy, delivery against dates, time saved, adoption, and ROI, and provide the CTO with a monthly status view.
Run a weekly delivery cadence that gives each initiative an owner, priority, next step, and visible status.
Own the roadmap across client AI services, internal data and reporting, and the client-facing software product; prioritize competing requests and reset stakeholder expectations.
Lead client AI engagements from assessment and setup through training and custom builds, helping them move from signed to live without routine CTO escalation.
Oversee product releases with the Product Owner and developers by pressure-testing estimates, surfacing risk, and holding to commitments.
Support internal data and reporting work, including the data warehouse and leadership scorecard, so leadership has reliable figures.
Serve as an escalation point for client issues, including security, compliance, and data privacy questions, and prepare the team to handle them.
Partner with leadership and department heads to identify manual work and friction and develop automation and AI solutions.
Identify team capability gaps, define roles, and hire and onboard as the function grows.
Own tooling and vendor decisions, provide budget input, and plan capacity for the function.