Director of Design - Telecommunications

BPG Designs • Tempe, AZ

2d

About The Position

BPG Designs is seeking an experienced Director of Design to lead its Design Division of approximately 100 professionals across design, CAD, survey, project management, permitting, and quality control. The role oversees design production from project kickoff through issued-for-construction packages, aligning people, resources, and customer commitments. Success is measured by client communication, meeting commitments, design quality, divisional gross profit, timely billing, and collections. The target is to deliver at least 95% of committed design packages on time and approved without significant revisions or customer rejection.

The Director leads a multidisciplinary organization, develops managers, plans staffing, and improves production systems through standardization, automation, capacity planning, and accurate forecasting. The role ensures designs meet customer standards, utility requirements, municipal regulations, and constructability requirements; oversees permitting and utility coordination; and partners with Operations and Construction to align design delivery with field execution. The Director serves as an executive contact for key customers, resolves escalations, reduces rework and field corrections, manages the department budget, and uses performance data to improve operational results and profitability.

The role offers the opportunity to shape how a large design organization operates, develop future leaders, and measurably improve project delivery and customer relationships.

Requirements

• 10+ years of experience leading telecommunications design organizations.
• Experience managing large, multidisciplinary teams, ideally ranging from 50 to 150+ employees.
• Strong knowledge of outside plant (OSP) and/or wireless design.
• Experience supporting turnkey telecommunications construction.
• A solid understanding of permitting, utility coordination, and design production.
• A demonstrated record of scaling teams and improving operational performance.
• Strong financial management, customer relationship, and people leadership skills.
• A practical approach to Lean principles and continuous improvement.
• Clear communication skills and the ability to lead customer conversations and internal execution.

Responsibilities

• Lead a multidisciplinary design division and hold teams accountable for quality, schedule, and results.
• Coach and develop managers, strengthen leadership capabilities, and plan staffing to meet business needs.
• Improve production systems through standardization, automation, capacity planning, and accurate forecasting.
• Ensure designs meet customer standards, utility requirements, municipal regulations, and constructability requirements.
• Oversee permitting and utility coordination to reduce approval delays and keep projects moving.
• Serve as an executive contact for key customers, resolve escalations, and strengthen long-term relationships.
• Partner with Operations and Construction to coordinate design delivery with field execution.
• Reduce rework, design errors, customer returns, and field corrections.
• Manage the department budget and improve profitability through effective staffing, resource utilization, and process improvement; protect margin, bill on time, and collect earned revenue.
• Use performance data to identify bottlenecks, guide decisions, and deliver consistent results.
• Deliver at least 95% of committed design packages on time and approved without significant revisions or customer rejection.

Benefits

• Employer-paid options for medical and dental insurance for eligible employees.
• Additional voluntary medical, dental, vision, disability, accident, legal, identity theft, and life insurance plans available.
• 401(k) plan with employer match.
• Paid vacation, sick leave, and holidays for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed