Director of Design - Telecommunications

BPG Designs, LLC • Tempe, AZ

3d • $150 - $200

About The Position

BPG Designs is seeking an experienced Director of Design to lead its Design Division of approximately 100 professionals across design, CAD, survey, project management, permitting, and quality control. The role combines telecommunications design expertise with business judgment to develop managers and establish systems that improve quality, productivity, and customer satisfaction. The Director will support successful construction by ensuring design packages are accurate, constructable, and delivered as promised.

The Director oversees design production from project kickoff through issued-for-construction packages, aligning staff, resources, and customer commitments. Success is measured externally by client communication, meeting commitments, and quality, with a target of at least 95% of committed design packages delivered on time and approved without significant revisions or customer rejection. Internally, success is measured by protecting division margin, billing on time, collecting earned revenue, and achieving the division's gross profit target.

The role shapes the operations of a large design organization, develops future leaders, and makes a measurable impact on project delivery and customer relationships. The Director is expected to set clear direction, remove barriers, and give teams the tools and accountability to succeed.

Requirements

• 10 or more years of experience leading telecommunications design organizations.
• Experience managing large, multidisciplinary teams, ideally ranging from 50 to 150 or more employees.
• Strong knowledge of outside plant (OSP) and/or wireless design.
• Experience supporting turnkey telecommunications construction.
• A solid understanding of permitting, utility coordination, and design production.
• A demonstrated record of scaling teams and improving operational performance.
• Strong financial management, customer relationship, and people leadership skills.
• A practical approach to Lean principles and continuous improvement.
• Clear communication skills and the ability to lead customer conversations and internal execution.

Responsibilities

• Lead a multidisciplinary division, setting clear expectations and holding teams accountable for quality, schedule, and results.
• Coach and develop managers, strengthen leadership capabilities, and plan staffing to meet business needs.
• Improve production systems through standardization, automation, capacity planning, and accurate forecasting.
• Ensure designs meet customer standards, utility requirements, municipal regulations, and constructability requirements.
• Oversee permitting and utility coordination to reduce approval delays and keep projects moving.
• Serve as an executive contact for key customers, resolve escalations, and strengthen long-term relationships.
• Partner with Operations and Construction to coordinate design delivery with field execution.
• Reduce rework, design errors, customer returns, and field corrections.
• Manage the department budget and improve profitability through effective staffing, resource utilization, and process improvement; protect margin, bill on time, and collect earned revenue.
• Use performance data to identify bottlenecks, guide decisions, and deliver consistent results.

Benefits

• Employer-paid options for medical and dental insurance for eligible employees.
• Additional voluntary medical, dental, vision, disability, accident, legal, identity theft, and life insurance plans.
• 401(k) plan, including employer match.
• Paid vacation, sick leave, and holidays for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed