Director of Data & Information Management

UP Partnership•San Antonio, TX
•Hybrid

About The Position

The Director of Data & Information Management leads UP Partnership’s Data function, setting its direction and operating approach, allocating resources, building team capability and connecting data work to the organization’s broader work. This is a build role focused on strengthening shared measurement across early childhood, K–12, postsecondary and workforce systems; developing reliable data products; and helping partners use evidence to take action. During the Research and Evaluation function’s build-out, the Director may commission and manage externally delivered work and will continue providing the data and measures that evaluation requires. The Director establishes shared indicators, definitions and targets; stewards longitudinal outcomes data; oversees data collection, validation, analysis and interpretation; and builds partnerships with district and other institutional teams. The role owns the lifecycle and standards for dashboards, scorecards, reports and related products, and leads recurring data-to-action and continuous improvement cycles. It also leads data governance and data-sharing agreements, ensures responsible handling of protected information, supplies outcomes and KPI data for funder and grant reporting, and sets the Data function’s priorities, operating approach, resources and accountability. The position is based in San Antonio, Texas, with a hybrid arrangement and regular presence at partner sites and district offices. It reports to the Chief of Impact & Strategy. Compensation is listed as $120,000.

Requirements

  • Seven or more years of progressively responsible experience in education data, institutional research, accountability, shared measurement, information management, research and evaluation, or a related field.
  • A master’s degree in a related field or equivalent experience.
  • At least three years supervising staff, managing external providers or leading complex cross-organizational work.
  • Direct experience with school district student data and with district or campus leaders responsible for research, accountability, technology, counseling, student support or executive decision-making.
  • Strong knowledge of K–12 measures and data processes related to attendance, course performance, assessment, discipline, graduation, college and career readiness, and postsecondary transitions.
  • Experience building or managing shared measurement systems, dashboards, scorecards or comparable data products across multiple organizations.
  • Experience managing protected or confidential information, data-sharing agreements, data-quality processes and responsible data-use requirements.
  • Demonstrated ability to facilitate cross-sector groups, build agreement among partners with different priorities, and translate data into decisions and action.
  • Excellent written, verbal, presentation, facilitation, project management and data-storytelling skills.

Nice To Haves

  • Knowledge of Texas public education data and reporting, including PEIMS or TSDS, TEA accountability, STAAR, CCMR, graduation and postsecondary readiness measures.
  • Experience working within a school district research, accountability, data, technology, counseling or student support department.
  • Experience in a collective impact, backbone, intermediary or regional partnership environment.
  • Experience spanning early childhood, K–12, higher education, workforce or community systems.
  • Experience with continuous improvement methods in a partnership setting.
  • Experience with advanced Excel, Tableau, Power BI, Salesforce, SQL, R, Stata, Alteryx or comparable tools.
  • Doctoral degree in a related field.

Responsibilities

  • Set the direction for the shared measurement system, including common indicators, definitions, targets and processes for agreeing on changes.
  • Maintain a data partnership roadmap covering institutional agreements, their scope, coverage gaps and milestones.
  • Steward longitudinal outcomes data across early childhood, K–12, postsecondary and workforce, including definitions, documentation and refresh cadence.
  • Oversee collection, validation, analysis and interpretation of student-level and aggregate data across relevant education and career outcomes.
  • Establish shared data definitions, dictionaries, submission requirements, quality standards and timelines with partners, and communicate limitations affecting interpretation or comparability.
  • Build working relationships with district research, accountability, technology, counseling, student support and leadership teams, aligning data work with partner calendars and operating realities.
  • Set standards for consistent data collection and reliable core data products.
  • Own the lifecycle of dashboards, scorecards, community reports and other partner- or public-facing data products.
  • Set functional requirements, quality assurance standards, testing processes and user-feedback practices for products delivered by staff, contractors and vendors.
  • Ensure data products are accurate, accessible, actionable, sustainable and designed with equity and user experience in mind.
  • Set standards for communicating evidence through reports, briefs, visualizations and partner conversations to inform priorities, investment and collective action.
  • Lead recurring data-to-action and continuous improvement cycles in which partners review results, examine root causes and system conditions, agree on next steps and monitor results.
  • Ensure quantitative and qualitative analyses use sound methods and appropriate statistical, data management and visualization tools.
  • Disaggregate findings by race, ethnicity, income and geography, and report community-level results alongside program measures.
  • Integrate youth, family, practitioner and partner perspectives into data interpretation when appropriate.
  • Build data literacy across UP Partnership and present community-wide results to staff, partners, funders and public audiences.
  • Own data governance standards for quality, documentation, access, security, retention, sharing and responsible use.
  • Lead development, negotiation, implementation and monitoring of data-sharing agreements with educational, community, workforce and public-sector partners.
  • Ensure compliance with FERPA and other applicable privacy and confidentiality requirements, including HIPAA when relevant, and communicate expectations to staff, contractors and partners.
  • Oversee secure data transfer, role-based access, quality assurance, documentation and continuity practices for protected and confidential information.
  • Coordinate with organizational leadership, legal counsel, technology vendors and external experts to identify and address data privacy, quality and security risks.
  • Supply outcomes and KPI data for funder and grant reporting according to an agreed calendar, with definitions, sources and limitations; Development owns grant reporting and Finance owns financial reporting.
  • During the Research and Evaluation function’s build-out, commission and manage external work and ensure its quality; continue providing the data and measures evaluation requires after the function is established.
  • Identify partner data-capacity needs and secure external support to address them rather than providing that support directly.
  • Own the data agenda and evidence base for the Future Ready Data Council and related groups, and follow through on data commitments; External Partnerships owns convening.
  • Set the Data function’s direction, priorities, operating approach and timelines.
  • Decide how the function’s people, budget, grant-funded work and external providers are used, escalating choices affecting other functions or shared commitments to the Managing Director or Chief.
  • Create clarity and accountability across staff, peers, contractors and partners; set standards, develop the team and secure required contributions.
  • Resolve ambiguous functional problems involving delivery, partner relationships, data quality, privacy, cost or reputation.
  • Set functional requirements for data infrastructure and work with Operations and Systems, which owns technology and enterprise systems.
  • Be accountable for the function’s performance, capacity, resources and contribution to UP and shared Future Ready outcomes, maintaining processes and documentation needed for quality and continuity.
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