Director, Health Information Management

UF Health • Gainesville, FL

11d

About The Position

UF Health Revenue Cycle is seeking a Director of Health Information Management to provide enterprise leadership over the medical record lifecycle and health information governance. The role oversees document scanning, indexing and quality controls; data integrity, including chart corrections and amendments; patient portal request support such as MyChart; and release of information (ROI).

The Director is accountable for record availability, integrity, privacy, retention, and defensibility in support of patient care, billing and appeals, audits, and legal requests. The role advances standardization, automation, analytics, and vendor strategy, and partners with Clinical leaders, Compliance/Privacy/Legal, Information Technology, Revenue Cycle, and Coding/Clinical Documentation Integrity to improve data quality, reduce operational friction, and manage risk.

Requirements

• Bachelor’s degree in health information management, Health Informatics, Healthcare Administration, Business Administration, or a related field.
• At least seven years of progressive Health Information Management experience.
• At least three years of leadership experience in a manager, director, or other leadership-level role.
• One required certification: RHIA (Registered Health Information Administrator) or RHIT (Registered Health Information Technician).
• Demonstrated expertise in team leadership, talent development, coaching, mentoring, succession planning, and building high-performing teams.
• Ability to collaborate effectively with Clinical Documentation Integrity (CDI), Health Information Management (HIM), Revenue Integrity, Billing Operations, and Information Technology (IT).
• Executive-ready written and verbal communication, facilitation, presentation, and stakeholder engagement skills.
• Strong change leadership and continuous improvement mindset grounded in data, analytics, and performance outcomes.
• Enterprise governance capabilities across the entire medical record lifecycle.
• Strong privacy, compliance, and risk management orientation, with sound judgment and decision-making skills.
• Operational leadership experience in high-volume service environments, time-sensitive workflows, and complex healthcare operations.
• Deep knowledge of HIPAA privacy requirements, HIPAA security fundamentals, medical record disclosure practices, and Protected Health Information (PHI) management.
• Strong command of record retention requirements, legal hold processes, audit response procedures, and healthcare documentation regulations.
• Expertise in Release of Information (ROI) operations, medical record documentation standards, defensible release workflows, and information governance best practices.
• Working knowledge of document management systems, imaging and scanning workflows, indexing processes, record integrity management, and record corrections and amendments.
• Strong analytical, organizational, compliance, and leadership skills focused on operational excellence, information governance, patient privacy, and continuous improvement.

Nice To Haves

• Master’s degree.
• Experience in a complex hospital, health system, academic medical center, or multi-site healthcare environment.
• CHPS (Certified in Healthcare Privacy and Security), CHDA (Certified Health Data Analyst), or other relevant HIM, privacy, informatics, or healthcare leadership certifications.
• Familiarity with patient portal request support operations, Epic MyChart functionality, service recovery best practices, and patient-facing HIM services.
• Experience with HIM automation technologies, vendor management platforms, and workflow optimization tools.
• Strong analytics and reporting expertise, including monitoring and managing throughput and turnaround times, operational backlogs, quality metrics, unit-cost performance, and operational efficiency measures.

Responsibilities

• Provide enterprise leadership over the medical record lifecycle and health information governance.
• Oversee document scanning, indexing, and quality controls.
• Oversee data integrity, including chart corrections and amendments.
• Oversee patient portal request support, including MyChart, and release of information operations.
• Ensure medical records are available, accurate, private, retained appropriately, and defensible for patient care, billing and appeals, audits, and legal requests.
• Advance standardization, automation, analytics, and vendor strategy.
• Partner with Clinical leaders, Compliance/Privacy/Legal, Information Technology, Revenue Cycle, and Coding/Clinical Documentation Integrity to improve data quality, reduce operational friction, and manage risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Director