Director of Customer Technology Solutions

Quinn CompanyRiverside, CA
$171,000 - $219,000Onsite

About The Position

Quinn Company is a family-owned Caterpillar dealer with deep roots across Southern California. This isn't a startup bet, it's a rare chance to shape a category within an industry institution. As Director of Customer Technology & Worksite Solutions, you'll own Quinn's full technology strategy: Cat integrated machine tech, Trimble Sitech, grade control, VisionLink connected fleet, drone and geospatial solutions, ecommerce, and emerging AI tools. This is a cross-functional leadership role with real authority — you'll drive adoption, build scalable onboarding programs, develop your specialists, and partner with sales, product support, and operations to make technology stick at the jobsite level.

Requirements

  • Experience in heavy equipment, construction technology, or dealership operations.
  • Ability to translate complex solutions into measurable customer outcomes, safety, uptime, productivity, and fleet visibility.

Responsibilities

  • Own Quinn's full technology strategy: Cat integrated machine tech, Trimble Sitech, grade control, VisionLink connected fleet, drone and geospatial solutions, ecommerce, and emerging AI tools.
  • Drive adoption of technology solutions.
  • Build scalable onboarding programs.
  • Develop specialists.
  • Partner with sales, product support, and operations to ensure technology adoption at the jobsite level.
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