Director of Credentialing and Enrollments (SLC)
About The Position
Headlight is transforming mental healthcare by improving the way people access care and clinicians deliver it. Founded by psychiatrists, Headlight is dedicated to addressing the mental health crisis through innovation, transparency, and data-driven improvements. The company offers a supportive environment for its clinicians, enabling them to focus on patient outcomes and systemic change. Headlight is recognized as a leading behavioral health partner in the Western U.S., known for its strong relationships, interoperability, and superior outcomes. Their services combine personalized client engagement with advanced technology, emphasizing human connection and whole-person care to ensure no one falls through the cracks. The Director of Credentialing will lead the credentialing operations, ensuring the timely and compliant onboarding of clinicians. This role involves managing the entire credentialing lifecycle, adhering to payer and regulatory requirements, and scaling processes to support company growth. The position is offered as remote/hybrid.
Requirements
- Bachelor’s degree required
- 7+ years of experience in healthcare credentialing
- At least 3 years in a leadership role
- Strong knowledge of behavioral health credentialing and payer enrollment processes
- Experience with delegated credentialing relationships and managing audits
- Familiarity with credentialing platforms such as Modio, MD-Staff, or similar systems
- Ability to lead through scale, optimize systems, and build efficient, compliant workflows
- Strong communication, project management, and team-building skills
- Located in or willing to commute regularly to Salt Lake City, UT (hybrid schedule)
Nice To Haves
- CPCS, CPMSM, or equivalent credentialing certification preferred
Responsibilities
- Oversee the full credentialing and recredentialing process for all W-2 clinicians across multiple states and payer networks
- Lead, mentor, and scale a credentialing team to support onboarding volume and geographic expansion
- Develop and maintain credentialing policies and procedures aligned with NCQA, CMS, and state-specific guidelines
- Manage payer enrollment processes, including delegated credentialing arrangements, and support related audits
- Partner with recruiting, clinical operations, legal, and finance to ensure efficient onboarding workflows and regulatory compliance
- Build and maintain credentialing data systems and dashboards for tracking, reporting, and performance improvement
- Monitor regulatory changes and payer requirements to ensure continued compliance and proactive risk management
- Represent the credentialing function in cross-functional and payer-facing meetings
Benefits
- W2 role with competitive compensation
- Medical, Dental and Vision on the first of the month after employment
- Paid Vacation, Sick, and Holiday time
- Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges.
- 401(k) plan with company contribution
- Opportunity to work in a cutting-edge healthcare technology environment
- Professional development opportunities and training
- Collaborative and supportive work culture
- Impactful role contributing to the enhancement of patient care and healthcare processes
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What This Job Offers
Job Type
Full-time
Career Level
Director
