Director of Concessions- Miami, FL (Onsite)

Loud and Live Inc•Miami, FL

14h•Onsite

About The Position

Loud and Live is seeking a dynamic, entrepreneurial, and operationally driven Director of Concessions to lead and expand its food & beverage concessions business across live events, festivals, concerts, venues, experiential activations, and external client partnerships. This role oversees all aspects of concessions operations including revenue generation, partner development, mobile and venue-based food & beverage operations, staffing, inventory management, logistics, liquor operations, and event execution. The Director of Concessions will play a critical role in building scalable and innovative hospitality experiences that enhance both guest satisfaction and business performance. The ideal candidate combines strong operational discipline with creativity and business development instincts, equally comfortable managing P&Ls, negotiating liquor partnerships, building immersive culinary concepts, overseeing large-scale event operations, and developing external business opportunities. This position also oversees concession-related assets including temporary bars, portable infrastructure, inventory systems, equipment rentals, beverage programs, and an affiliated liquor store operation that supports both internal and external event business.

Requirements

Bachelor’s degree in Business Administration, Hospitality Management, or a related field
5+ years of experience in concessions, food & beverage operations, hospitality management, live events, festivals, venue operations, or experiential hospitality
Strong background in large-scale event concessions, bars, beverage operations, or multi-unit hospitality environments
Experience managing mobile concessions, temporary event infrastructure, or festival food & beverage programs
Proven experience negotiating vendor agreements, liquor partnerships, sponsorships, or hospitality activations
Strong understanding of inventory management, labor forecasting, purchasing, and operational cost controls
Experience managing external client relationships and revenue-generating partnerships
Strong leadership, communication, organizational, and problem-solving skills
Ability to work effectively in fast-paced, high-volume event environments
Experience managing both operational and business development functions preferred
Ability to work nights, weekends, holidays, and extended event hours

Nice To Haves

Experience with concerts, festivals, stadiums, arenas, entertainment venues, or experiential marketing environments
Existing relationships with liquor brands, distributors, hospitality vendors, or food operators preferred
Experience overseeing liquor retail operations or beverage distribution environments is a plus
Familiarity with POS systems, inventory management platforms, and event operations software
Bilingual English/Spanish preferred

Responsibilities

Lead all concessions operations across concerts, festivals, sporting events, brand activations, private events, and venue programming
Oversee event-based food & beverage execution including bars, concessions stand, VIP hospitality, portable beverage programs, and temporary food service environments
Manage operational planning for all concession activations including staffing, equipment, inventory, logistics, permitting, and execution timelines
Develop scalable systems and SOPs for event concessions, mobile operations, and multi-location event environments
Ensure seamless event-day execution while maintaining high standards of hospitality, safety, cleanliness, and guest experience
Oversee load-in/load-out operations related to concessions equipment, bars, refrigeration, inventory, and mobile assets
Grow and manage external concessions business opportunities for third-party events, venues, festivals, and hospitality partners
Oversee and support sales personnel responsible for generating external food & beverage business and concession partnerships
Build and maintain strong relationships with promoters, venue partners, event organizers, sponsors, and hospitality clients
Identify and secure strategic partnerships with liquor brands, beverage suppliers, food vendors, distributors, and experiential partners
Negotiate sponsorship support, product partnerships, activations, and beverage programming opportunities
Collaborate with marketing and sponsorship teams to develop branded hospitality experiences and revenue-generating activations
Curate and develop innovative food and beverage concepts that elevate the guest experience and align with event brands and audiences
Source, negotiate, and manage food vendor partnerships including local restaurants, chefs, food trucks, caterers, and pop-up operators
Concept immersive hospitality and culinary activations for festivals, VIP experiences, and branded events
Assist with menu development, beverage programming, pricing strategies, and operational layouts for concession environments
Partner with creative and production teams to integrate food & beverage experiences into broader event storytelling and experiential design
Oversee operations of the affiliated liquor store and ensure alignment with concessions purchasing, inventory, and event support needs
Manage liquor purchasing, allocations, supplier & distributor relationships, and beverage inventory strategies across all business units to optimize product offerings and pricing strategies
Ensure compliance with all local, state, and federal alcohol sales and service laws, licensing requirements, and operational procedures
Monitor beverage cost controls, product usage, inventory movement, and operational efficiencies
Support product innovation and strategic beverage offerings across concessions and hospitality environments
Recruit, train, schedule, and manage event-based concessions staff, bartenders, barbacks, cashiers, supervisors, and operational support teams
Build and maintain a reliable network of temporary labor, independent contractors, staffing agencies, and event personnel
Develop staffing models and labor strategies that align with event size, operational complexity, and profitability goals
Lead teams with a hospitality-first mindset while maintaining accountability and operational discipline
Foster a culture of professionalism, urgency, teamwork, and guest-focused execution
Oversee concessions P&Ls including revenue tracking, labor management, cost controls, purchasing, and profitability analysis
Manage inventory systems for alcohol, beverages, dry goods, disposables, supplies, and operational equipment
Monitor and control labor costs, food and beverage cost percentages, operational expenses, and event-specific margins
Oversee concession-related equipment including bars, refrigeration, draft systems, POS systems, generators, trailers, tents, and rental inventory
Coordinate logistics related to transportation, warehousing, equipment deployment, and asset management
Support post-event reconciliation, reporting, invoicing, and operational analysis
Ensure compliance with all health department regulations, food safety standards, alcohol service laws, and venue requirements
Oversee permitting and operational approvals related to food & beverage service and concession operations
Implement safety procedures and operational best practices for all event and hospitality environments
Maintain operational readiness and quality standards across all concessions assets and service environments