Director of Community Services

Real Escape From The Sex Trade • Seattle, WA

20h • $118,000 - $128,000 • Hybrid

About The Position

REST exists to provide pathways to freedom, safety, and hope for victims and survivors of sexual exploitation. We serve people who have experienced sex trafficking and people involved in the sex trade, and our programs are centered on the strengths, needs, and individual choices of each survivor we serve. Our continuum of care spans street and community outreach, a 24/7 hotline, emergency shelter, crisis stabilization, community advocacy, behavioral health, youth services, and long-term housing and aftercare support. In every program, we partner with people to increase their safety and move toward healing, stability, and economic independence. REST believes that everyone deserves to be loved and everyone deserves a life without exploitation. We are motivated and inspired by our faith as a Christian organization and are dedicated to serving people of all faiths and backgrounds. We do not require faith engagement of the people we serve. Our culture is shaped by our values of belonging, honor, trustworthiness, and tenacity. REST is a small, close-knit organization. That means this Director will have unusual proximity to the work, real influence over how programs are designed, and a direct line to the CEO — alongside the resourcefulness that a lean nonprofit requires.

This is a rare chance to lead an entire side of a survivor-centered continuum of care. The Director of Community Services owns what happens after crisis — the long, patient, relational work of helping someone build a stable life. You will lead a team of advocates and clinicians, shape how REST measures long-term outcomes, and represent REST in the King County partnerships that make that work possible. You do not need anti-trafficking experience to be the right person for this role. We are looking for a skilled clinical leader with an MSW and strong trauma-informed practice. If you have led community-based, behavioral health, housing, youth, domestic violence, child welfare, or homelessness services, your experience translates. We will teach you the anti-trafficking context. We cannot teach the clinical judgment, supervisory maturity, and steadiness this role requires.

The Director of Community Services is a member of the Senior Leadership Team, reports directly to the Chief Executive Officer, and provides strategic and operational leadership for REST’s community-based and long-term stabilization programs. This role oversees community advocacy, outreach, behavioral health integration, housing-related advocacy, aftercare, and REST’s youth-serving programs, ensuring culturally responsive, trauma-informed care that promotes healing, stability, and long-term success. The Director partners closely with the Director of Survivor Services to ensure seamless transitions and a coordinated, survivor-centered continuum of care.

Reports to: Chief Executive Officer | Serves on: Senior Leadership Team | Supervises: approximately three direct reports with a broader team of staff, contractors, and interns | FLSA status: Exempt

Requirements

• Master of Social Work (MSW) or a related field from an accredited institution.
• Five or more years of progressive experience in social services, community-based advocacy, behavioral health, youth services, housing, or long-term stabilization work.
• Three or more years of supervisory or people-leadership experience, including coaching and performance management.
• Demonstrated expertise in trauma-informed care, motivational interviewing, harm reduction, and stabilization practice.
• Experience with case management, service planning, documentation standards, and multidisciplinary collaboration.
• Advanced working knowledge of behavioral health systems, community resources, and housing supports
• Demonstrated cultural humility and a track record of serving people across race, ethnicity, gender identity, sexual orientation, immigration status, and faith background.
• Program budget experience and comfort working with grant- and contract-funded services.
• Alignment with REST’s mission and organizational values, and willingness to work in harmony with the organization’s Statement of Faith.
• Successful completion of a criminal background check consistent with Washington State and funder requirements.
• This position is a mandated reporter under Washington State law and must complete mandated reporter training.
• Adherence to REST’s confidentiality, privacy, and data protection standards, including funder and HIPAA-related obligations where applicable.

Nice To Haves

• LICSW, LMHC, LMFT, or other clinical licensure (or license-eligible).
• Experience providing clinical supervision to staff, associates, or interns.
• Experience in anti-trafficking, commercial sexual exploitation, domestic or sexual violence, homelessness, child welfare, or youth services.
• Experience with Apricot or a comparable case management system.
• Experience with public funder reporting (King County, City of Seattle, OCVA, VOCA, or similar).
• Lived experience relevant to the communities REST serves.

Responsibilities

• Serve as a key leader of REST, supporting organizational goals and strategic plan execution.
• Uphold and model REST’s organizational values and work in harmony with the Statement of Faith.
• Participate in Senior Leadership Team meetings, cross-departmental planning, and organizational decision-making.
• Build and monitor program budgets in collaboration with Finance, and steward grant and contract resources responsibly.
• Partner with Development and Finance on grant narratives, funder reporting, and contract compliance for community-based and youth-serving programs.
• Represent REST in community partnerships and coalitions related to housing, behavioral health, youth services, and long-term support across King County.
• Lead community advocacy, outreach, behavioral health, aftercare, and long-term stabilization programs.
• Provide leadership oversight for REST’s youth-serving programs within the community services portfolio, ensuring developmentally appropriate and trauma-informed practice.
• Ensure services are survivor-centered, harm-reduction informed, culturally responsive, and aligned with evidence-based and promising practices.
• Oversee service planning, case management standards, and long-term goal setting.
• Strengthen survivor engagement, retention, and long-term success measures.
• Ensure programs meet funder, licensing, confidentiality, and contractual requirements.
• Supervise the Advocate & Housing Support Supervisor, Outreach Supervisor, youth program leadership, behavioral health contractors, and interns.
• Provide coaching, regular supervision, performance evaluations, and professional development planning.
• Ensure staff are trained and supported in trauma-informed care, motivational interviewing, harm reduction, de-escalation, and stabilization practices.
• Actively support staff wellness and resilience, including attention to vicarious trauma, secondary traumatic stress, and sustainable caseloads.
• Build an inclusive, accountable team culture in which staff with lived experience are respected and supported.
• Lead program outcomes, data collection, and impact reporting for the community services portfolio.
• Collaborate with the Impact team to ensure accurate, timely documentation and evaluation.
• Use data to drive continuous improvement, service refinement, and funder-facing storytelling.
• Partner closely with the Director of Survivor Services to ensure warm handoffs and coordinated care plans.
• Participate in case reviews, transition planning, critical incident response, and multidisciplinary collaboration.
• Maintain effective working relationships with community providers, housing partners, behavioral health systems, schools, and youth-serving agencies.

Benefits

• 15 days of vacation and 10 days of sick leave
• 12 paid holidays
• 100% employer-paid medical, dental, and vision premiums for the employee
• One paid mental health hour each week
• 403(b) retirement plan
• Comp time for exempt employees earned after 40 hours per week
• Professional development support, including clinical supervision hours toward licensure where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Director