Director of Community Programs

NATIONAL COMMUNITY RENAISSANCE•Rancho Cucamonga, CA

3d•$90,000 - $105,000•Onsite

About The Position

The Director of Community Programs provides strategic leadership in developing, implementing, and supporting the Hope Through Housing Foundation’s community programs, including youth development, pathways to economic mobility, workforce development, and connections to care. The Director works with program staff and regional teams to strengthen existing programs and ensure high-quality delivery across multiple regions. The role monitors outcomes, cultivates partnerships, and guides strategic program growth to foster resident engagement, leadership development, and measurable social impact. As a primary representative to community partners, funders, and stakeholders, the Director builds relationships that expand program reach, enhance sustainability, and advance the organization’s mission. This full-time, exempt role is based at corporate headquarters in Rancho Cucamonga, California, with occasional work at properties as needed. It reports to the Assistant Vice President of Programs & Data Management.

Requirements

Bachelor’s degree in nonprofit management, social work, public administration, education, or a related field, or an equivalent combination of education and experience; the degree is described as desirable.
At least five years of progressive experience managing youth development, workforce, or community-based programs, including at least two years in a supervisory or leadership capacity.
Demonstrated experience cultivating and managing partnerships with funders, community organizations, or other external stakeholders.
Strong supervisory skills, including the ability to guide, develop, and hold staff and volunteers accountable across multiple programs or sites.
Ability to work collaboratively with Hope and National CORE staff, public officials, private-sector partners, and community leaders.
Ability to serve a diverse, low-income population with sensitivity and cultural competence.
Strong written and verbal communication skills, including the ability to prepare reports, proposals, and stakeholder-facing materials.
Ability to analyze program data and outcomes and translate findings into actionable strategy.
Ability to use Outlook, Word, PowerPoint, Excel, and other basic computer software.
Ability to manage multiple programs or regions simultaneously, both independently and as part of a leadership team.
Ability and willingness to work flexible hours, which may include evenings or weekends.
Reliable transportation, a valid driver’s license, and auto insurance.
Successful completion of a tuberculosis test, background screening, and drug test as a condition of hire.
Ability to pass a TB skin test and background check.

Nice To Haves

Experience managing programs across multiple sites or regions.
Fluency in a language in addition to English.

Responsibilities

Oversee the design, implementation, and expansion of youth development, economic mobility, workforce development, and connections-to-care programs.
Develop logic models, toolkits, and templates that support consistent program design and quality.
Research field standards and evaluation practices to inform continuous program improvement.
Use proactive, structured, and trauma-informed problem-solving, collaborating with internal teams and external partners to ensure efficient programming aligned with funder regulations.
Establish program priorities and organizational strategy to maximize resident engagement and community impact.
Oversee program policies and processes to support scalability, sustainability, and alignment with organizational objectives.
Support, mentor, and develop program staff; establish expectations; provide coaching and performance feedback; and cultivate a high-performing team culture.
Track program outcomes and quality metrics across staff-led programming and share findings with site and regional supervisors to inform staff development and support.
Support professional development so staff are trained in Trauma-Informed Care, Motivational Interviewing, and other evidence-based approaches.
Implement performance management, goal-setting, and succession planning across programs.
Work with the supervisor on quarterly in-house program audits and structured evaluations to ensure compliance and quality service delivery.
Oversee data training, entry, and review for accuracy and completeness according to a consistent monitoring schedule.
Manage and monitor assigned program budgets, including supplies, vendors, and partners.
Report activities and events, maintain compliance documentation, and conduct regular self-audits.
Ensure program objectives are met across private grants and city, state, and federal funding, and provide required reports and data.
Complete regular training to maintain current knowledge of compliance and data systems, and participate in annual training on core modalities such as Trauma-Informed Care, Motivational Interviewing, and Harm Reduction.
Stay informed about best practices in internal programs and integrate new approaches to improve program quality and impact.
Communicate regularly with external relations about new service partners and partner service-delivery evaluations.
Represent the organization in the community and develop relationships that generate in-kind service or product donations and financial contributions.
Support social events and community engagement opportunities that build community among residents.
Attend company-sponsored team-development events, which may sometimes require overnight stays, and additional community events as needed.
Perform other duties as assigned.