Director of College Advising (College of Arts, Media, and Communication) (CSU Employees only)

California State University, Northridge•Los Angeles, CA

7d•$110,000 - $115,764•Hybrid

About The Position

At CSUN, we aspire to continually grow as an inclusive, cooperative community. CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader, you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles.

Requirements

Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field.
Minimum of five years in caseload advising as a CSU Student Services Professional (SSP) or equivalent.
Equivalent to two years of progressively responsible professional/administrative experience.
Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
Strong record of working with minoritized and other underserved communities, first-generation students and Pell-eligible students, with experience in advising and related programming that helps close equity gaps among diverse student populations.
Ability to plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions.
Ability to exercise considerable judgement and discretion in effectively establishing and maintaining cooperative working relationships within a diverse multicultural environment.
Ability to quickly learn and apply a variety of CSU and CSUN policies and procedures, collective bargaining agreements, and state and federal labor laws.
Demonstrated ability to communicate verbally and in writing with clarity and proficiency.
Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.
Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
Lead varying initiatives through a collaborative, service-oriented and communicative approach.
Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Responsibilities

Under general supervision, the Director of College Advising coordinates Student Services Center/EOP Satellite services, uses disaggregated data to identify priorities, communicates CSU policy, coordinates activities with departments, represents the college on university-wide committees, and collaborates with campus partners to resolve student issues.
The Director hires, trains, supervises, and evaluates advising staff.
Ensures effective use of advising technologies and degree planning tools.
Uses data analytics, including disaggregated data, to drive priorities.
Communicates and interprets CSU and University policy to faculty advising within the college, staff, and students.
Collaborates with campus partners such as EOP, Undergraduate Studies, Financial Aid, Basic Needs, Student Accounting, and Enrollment Services to ensure timely resolution of student issues.
As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities.
Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team.
Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university.
Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set.
Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
Performs other duties as assigned.