Director of CNA Services

Suncrest Health Services•Columbus, OH

About The Position

The Director of Aide Services works under the direction of the Director of Clinical Services and is responsible for assigning and overseeing aides who provide care to residents in accordance with resident assessments, care plans, and directions from nursing management. The role provides leadership, mentoring, training, and operational oversight for the aide team, including aide schedules and completion of charting. The Director implements operational policies and best practices, supports a diverse team in meeting objectives, maintains effective working relationships, and protects patient privacy and dignity. The position also requires maintaining professional standards, complying with company policies and applicable laws, and keeping job knowledge current through educational and professional activities. Suncrest At Brighton/Suncrest Hospice describes its goal as changing expectations of hospice care by providing exceptional care and service, increasing staff-to-patient ratios, and increasing clinical visits while lowering clinician caseloads. The organization is CHAP certified. The role involves working closely with patients and collaborating with nurses, social workers, chaplains, volunteers, and CNA leadership.

Requirements

  • Current Registered Nurse (RN) licensure in good standing in the state or states of practice.
  • At least one year of experience under RN licensure.
  • Current CPR certification.
  • At least one year of leadership experience.
  • Ability to work well in a team environment and collaborate with healthcare professionals.
  • Ability to work independently on day-to-day activities, including phone, email, and written communication and meetings with healthcare professionals.
  • Understanding of hospice rules and regulations.
  • Ability to learn an electronic medical records system.
  • Reliable transportation, a driver's license, and car insurance.

Nice To Haves

  • Previous hospice experience.
  • Previous experience as a CNA.

Responsibilities

  • Provide strong leadership to the aide team.
  • Mentor and develop aide staff, providing ongoing training and education to enhance their skills and knowledge.
  • Oversee the day-to-day operations of aide staff.
  • Oversee the creation, management, and maintenance of aide schedules in conjunction with the aide coordinator.
  • Ensure that all aides complete their charting.
  • Implement policies, procedures, and operational best practices.
  • Support, build, and sustain a diverse team that consistently delivers on objectives and goals.
  • Communicate clearly and establish and maintain effective relationships with team members to solve problems cooperatively and educationally.
  • Document actions by completing forms, reports, logs, and records.
  • Protect patient privacy and dignity by keeping patient information confidential and complying with HIPAA guidelines and related laws.
  • Adhere to professional standards, company policies and procedures, and federal, state, and local requirements.
  • Update job knowledge through educational opportunities, professional publications, professional organizations, and maintaining licensure.
  • Collaborate daily with nurses, social workers, chaplains, volunteers, and CNA leadership.

Benefits

  • Actual work/life balance.
  • Competitive pay.
  • Benefits package including medical, dental, and vision insurance.
  • Paid time off.
  • 401(k) plan with employer match and 100% vesting after 90 days of employment.
  • A culture emphasizing appreciation and value for team members.
  • Opportunity to be part of a rapidly growing national company, with possible position upgrades.
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