Director of CNA Services

Suncrest Hospice•Columbus, OH

About The Position

The Director of Aide Services works under the direction of the Director of Clinical Services and is responsible for assigning and overseeing aides who provide care to residents in accordance with resident assessments, care plans, and nursing management direction. The role leads and develops the aide team, oversees day-to-day operations and scheduling in conjunction with the aide coordinator, and ensures aides complete charting. The Director implements operational policies and best practices, supports a diverse team in meeting objectives, and communicates effectively to maintain cooperative working relationships. The position also requires documenting actions, protecting patient privacy and dignity in compliance with HIPAA and related laws, adhering to professional standards and applicable requirements, and maintaining job knowledge through education and professional participation.

Requirements

  • Current Registered Nurse (RN) licensure in good standing in the state(s) of practice.
  • At least one year of experience under RN licensure.
  • Current CPR certification.
  • At least one year of leadership experience.
  • Works well in a team environment and collaborates daily with nurses, social workers, chaplains, volunteers, and CNA leadership.
  • Can work independently on day-to-day activities, including phone, email, written communication, and meetings with healthcare professionals.
  • Understanding of hospice rules and regulations.
  • Ability to learn an electronic medical records system.
  • Reliable transportation, a driver's license, and car insurance.

Nice To Haves

  • Previous hospice experience.
  • Previous experience as a CNA.

Responsibilities

  • Provide leadership to the aide team and mentor, develop, train, and educate aide staff.
  • Oversee the day-to-day operations of aide staff.
  • Oversee the creation, management, and maintenance of aide schedules in conjunction with the aide coordinator.
  • Ensure all aides complete charting.
  • Implement policies, procedures, and operational best practices.
  • Support, build, and sustain a diverse team that consistently delivers on objectives and goals.
  • Communicate clearly and maintain effective relationships with team members to solve problems cooperatively and educationally.
  • Document actions by completing forms, reports, logs, and records.
  • Protect patient privacy and dignity, keep patient information confidential, and comply with HIPAA guidelines and related laws.
  • Adhere to professional standards, company policies and procedures, and federal, state, and local requirements.
  • Maintain job knowledge by participating in educational opportunities, reading professional publications, participating in professional organizations, and maintaining licensure.

Benefits

  • Actual work/life balance.
  • Competitive pay.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • 401(k) plan with employer match and 100% vesting after 90 days of employment.
  • A culture emphasizing appreciation and valuing team members.
  • Opportunity to be part of a rapidly growing national company, with possible position upgrades.
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