Director of Clubhouse Operations

Boys & Girls Clubs of Western Pennsylvania • Pittsburgh, PA

1d • $70,000 - $75,000 • Hybrid

About The Position

The Director of Clubhouse Operations provides operational leadership and support across all Boys & Girls Clubs of Western Pennsylvania Clubhouse locations. This role works closely with Clubhouse Directors and organizational leadership to ensure consistent operations, strong site performance, high-quality youth experiences, and effective implementation of organizational priorities. The Director serves as a coach, collaborator, and problem-solver while supporting operational excellence and continuous improvement across multiple locations.

Requirements

• Bachelor's degree in Business Administration, Nonprofit Management, Education, Human Services, Organizational Leadership, Public Administration, or a related field required.
• Minimum of five years of progressive operational, administrative, or organizational leadership experience.
• Valid Pennsylvania driver's license and reliable transportation required.
• Strong operational leadership, project management, and problem-solving skills.
• Ability to build relationships, coach leaders, and influence positive outcomes.
• Experience managing multiple priorities in a fast-paced environment.
• Strong communication, organizational, and analytical abilities.
• Proficiency with Microsoft Office, Google Workspace, and data management systems.
• CPR/Pediatric First Aid, Child Abuse Clearance, PA Criminal History, FBI Clearance, NSOR Certificate, TB Test, Mandated Reporter Training, and other required certifications must be obtained upon hire or within established timelines.

Nice To Haves

• Experience supervising, coaching, or developing leaders preferred.
• Experience in youth development, education, nonprofit operations, or a related field preferred.

Responsibilities

• Lead and support day-to-day operations across multiple Clubhouse locations.
• Coach and support Clubhouse Directors to strengthen site performance, consistency, and operational excellence.
• Monitor enrollment, staffing, quality standards, and key operational metrics.
• Develop and improve systems, processes, and organizational efficiencies across Clubhouses.
• Partner with organizational leaders to support compliance, safety, fiscal responsibility, and strategic initiatives.
• Provide operational leadership during site transitions, special projects, and organizational growth initiatives.

Benefits

• Medical and dental insurance
• 401(k) with company match
• Generous paid time off
• Professional growth and leadership development opportunities
• Opportunity to make a meaningful impact in the lives of youth and families throughout Western Pennsylvania

What This Job Offers

• Job Type: Full-time
• Career Level: Director