Director of Clubhouse Operations

Forsyth Country Club • Winston Salem, NC

56d

About The Position

This is an extraordinary time to join Forsyth Country Club as it continues to invest in its facilities, team, and member experience. The Director of Clubhouse Operations will play a pivotal role in advancing the Club's operational excellence and fostering the next generation of hospitality leadership. Founded in 1913, Forsyth Country Club is steeped in tradition and continues to serve as an important part of the history of Winston-Salem. Since inception, Forsyth Country Club has been distinguished as one of the premier clubs in the South. The Club is nestled on 172 acres of pristine rolling hills in Winston-Salem, NC. The Club serves approximately 1,000 member families. Facilities include: 45,000 sq. ft. clubhouse includes recently remodeled casual dining and bar area; seating 200 inside with seasonal patio seating 150 Newly renovated multiple banquet rooms, including a ballroom that seats up to 330 people Men's and ladies' locker rooms 18-hole Donald Ross golf course 11 outdoor tennis courts 2 outdoor platform tennis courts 4 permanent pickleball courts 18,000 sq.ft. Pool and Fitness Pavilion including state of the art health and wellness center, pool kitchen area, locker room facilities, and laundry and clubhouse maintenance The Director of Clubhouse Operations oversees all aspects of Food & Beverage and Family Activities, and actively supports the Clubhouse Manager in the management of Banquets, Club Events, Aquatics, and Housekeeping operations. This highly visible and engaged professional works side-by-side with team members, inspiring excellence through example and fostering a positive, collaborative culture that encourages teamwork, accountability, and continuous improvement.

Requirements

• Bachelor's degree in Hospitality Management or related field preferred, with 2-4 years of relevant management experience OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Responsibilities

• Food and Beverage Operational Leadership
• Ensures consistent delivery of high-quality food, beverage, and service standards that align with the Club's core values of Excellence, Respect, and Tradition.
• Team Leadership and Culture
• Mentors, trains, and supports department managers and frontline staff to uphold a culture of hospitality excellence, empathy, and pride in service.
• Collaboration and Communication
• Partners with other department heads and senior leadership to ensure operational alignment, open communication, and a shared commitment to continuous improvement.
• Housekeeping and Facility Presentation
• Oversees and assists the Clubhouse Manager in the management of the Club's housekeeping and laundry teams to maintain immaculate cleanliness, organization, and aesthetic standards throughout all facilities - including clubhouse, fitness center, pool pavilion, racquet complex, and employee common areas.
• Aquatics
• Supports the Clubhouse Manager with the Club's Swim Team and aquatic programming,
• Family Activities and Youth Programming
• Collaborates closely with the Family Activities Director to create meaningful experiences for Forsyth's youngest members

Benefits

• sponsored health, dental, group life, and long-term disability insurances
• voluntary life, short-term disability, vision, accident, and critical illness coverages
• FSA or HSA
• legal and ID shield
• meals
• matching 401 (k)
• PTO
• continuing education allowance
• CMAA membership

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Amusement, Gambling, and Recreation Industries