Clubhouse Director
About The Position
Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Position Summary : The Clubhouse Director oversees all aspects of program operations through the implementation of the International Standards of Clubhouse Programs and the Psychiatric Rehabilitation licensing requirements. The Director is responsible for day-to-day operations, staff supervision, quality programming, community partnerships, regulatory compliance, and ensuring the site reflects the mission, values, and high standards of Goodwill. This role is expected to support the Human Services Division leadership as a representative of both Goodwill and the Clubhouse and by serving as the conduit between the Clubhouse and the agency’s support departments, including Facilities & Maintenance, Marketing & Development, Risk Management, Financial Services, People Services, and more to ensure integrated operations and excellent service delivery.
Requirements
- Bachelors' degree AND 3 year of experience required.
- must be in Psychology/Rehabilitation, Education/Teaching, Human Services
- 3+ years of experience working in mental health service environments, with at least 2 years of experience in a Psych Rehab Service (PRS) facility.
- Qualified candidates must have a valid driver's license and reliable transportation for local travel.
- Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)
Nice To Haves
- Prior CPRP certification, experience in job readiness and/or other employment related social service fields
Responsibilities
- Foster a member-led environment and ensure members (participants) are meaningfully engaged in work units, education, employment pathways, and social programming.
- Ensure the physical environment of the Clubhouse and its safety standards are well-maintained through partnerships with the facilities, maintenance and technology department(s); resolving work orders and maintenance requests as needed.
- Oversee all Clubhouse services to ensure program operations are in strict accordance with applicable federal, state, and local laws, funding/licensing/contracting regulations, agency policy, accreditation standards, and other applicable requirements.
- Maintain and expand relationships with community partners.
- Recruit, hire, oversee and manage the work of program staff; encourage ongoing staff development.
- Establish and oversee the Clubhouse advisory board.
- Ensure compliance with all applicable regulations, including Clubhouse International Standards and psych rehab compliance and documentation.
- Adhere to guidelines for all relevant regulatory and funder entities.
- Oversee the procedures and record keeping for member utilization and billing.
- Institute internal audit measures in collaboration with the Data & Quality Assurance team.
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What This Job Offers
Job Type
Full-time
Career Level
Director
