Director of Clinical Services (55920)

Rocky Mountain Care Group•Independence, MO

About The Position

Terrace Home Health is seeking a Director of Clinical Services to lead home health clinical operations in Independence, Missouri. This leadership role is suited to a registered nurse with home health clinical management experience, strong OASIS knowledge, and a commitment to improving patient outcomes, regulatory compliance, and team performance. The Director works closely with the Administrator to strengthen clinical quality, develop staff, improve documentation accuracy, and support exceptional home health care.

Requirements

  • Current Registered Nurse (RN) license in good standing.
  • Previous home health clinical leadership, supervisory, or management experience.
  • Strong hands-on knowledge of OASIS assessments and home health documentation.
  • Understanding of Medicare home health regulations, CMS quality measures, and clinical compliance requirements.
  • Knowledge of patient care standards, case management, and plan-of-care oversight.
  • Strong clinical judgment, communication, organization, and leadership skills.
  • Ability to coach and develop employees, manage competing priorities, and work effectively in a fast-paced environment.

Nice To Haves

  • Experience improving CMS quality measures and Home Health 5-Star ratings.
  • Experience with QAPI, regulatory surveys, and corrective action plans.
  • Hospice experience.
  • Experience mentoring clinical teams and improving staff retention.

Responsibilities

  • Oversee daily home health clinical operations, clinical staff performance, and quality of patient care.
  • Ensure accurate OASIS assessments, timely clinical documentation, and compliance with documentation requirements.
  • Monitor CMS quality measures, patient outcomes, 5-Star performance, and Quality Assurance and Performance Improvement (QAPI) initiatives.
  • Support compliance with Medicare requirements, CMS Conditions of Participation, and applicable federal and Missouri regulations.
  • Oversee care coordination, patient assessments, individualized plans of care, and interdisciplinary communication.
  • Recruit, mentor, coach, and develop clinical staff while promoting accountability, engagement, and retention.
  • Identify performance gaps, implement corrective actions, and drive continuous improvement in clinical processes.
  • Partner with the Administrator to support agency goals, survey readiness, patient satisfaction, and operational effectiveness.

Benefits

  • Opportunity to partner directly with the Administrator.
  • Opportunity to support and develop a dedicated clinical team.
  • Opportunity to improve OASIS accuracy, clinical quality, and patient outcomes.
  • Opportunity to contribute to quality improvement and regulatory readiness.
  • Opportunity for professional growth while helping shape the agency's future.
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