Director of Clinical Services - Grand Forks

ShareHouse•Grand Forks, ND
•Onsite

About The Position

The Director of Clinical Services oversees programming and supervises staff within ShareHouse’s Residential program in Grand Forks, North Dakota. The role supports excellent service to clients, staff, and vendors and promotes the program and ShareHouse in the community. The Director supervises clinical, residential, and office/clerical staff; provides clinical and administrative leadership; and helps ensure the program operates effectively and in compliance with applicable requirements. The position works with organizational leadership on the annual program budget, communicates organizational goals to staff, represents ShareHouse at outside meetings, and provides client services as needed. It also oversees contract labor, interns, and consulting staff; supports hiring and marketing; and serves on committees as assigned. The work environment has few physical discomforts, though occasional exposure to drafts, noise, temperature variations, and odors may occur. Physical demands include standing, bending, stooping, lifting and carrying, and communicating orally and hearing oral communication.

Requirements

  • Bachelor’s degree (minimum four-year degree) in a human services-related field, such as psychology, social work, or criminal justice, or a similar area of study.
  • Five years of work-related experience.
  • At least two years of management or supervisory experience.
  • May be required to hold and maintain a valid driver’s license and qualify for coverage under company insurance standards.
  • May be required to hold CPR and First Aid certification, depending on staffing levels.
  • Ability to meet the stated physical requirements, with or without reasonable accommodation.

Nice To Haves

  • Master’s degree in a related area of study.
  • Current Licensed Addiction Counselor certificate or ability to obtain the required license(s).

Responsibilities

  • Provide quarterly direct supervision of clinical staff in group and individual settings in day and evening programs.
  • Hold weekly meetings with clinical staff; review treatment plans; manage performance; and set goals and objectives to support staff development and quality client care.
  • Train existing staff on state licensing requirements, policies and procedures, legislative changes, and treatment programs; orient and train new hires.
  • Direct the program, develop policies and procedures, and maintain files and records for continued program operations.
  • Work with the President and Controller to review and adhere to the annual program budget.
  • Attend administrative and other meetings, maintain awareness of organizational goals and objectives, and communicate relevant information to staff.
  • Provide primary group and client services, including facilitating groups and meetings as needed.
  • Advocate for ShareHouse and represent the organization positively at outside meetings to increase awareness and interest in the program.
  • Maintain reliable and prompt attendance and work the schedule required by business needs.
  • Monitor and oversee contract labor, interns, and consulting staff.
  • Work with Human Resources to hire qualified staff in a timely manner.
  • Assist with developing marketing materials to promote ShareHouse programming.
  • Serve on committees as assigned by the President.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance, with 100% of the premium paid by the company
  • Health savings account
  • Life insurance
  • Generous paid time off package
  • Vision insurance
  • Short-term disability
  • Long-term disability
  • Employee assistance program (EAP)
  • Pet insurance
  • Voluntary benefits
  • Nine paid holidays
  • Annual merit-based raises
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