Director of Clinical Services - Grand Forks

ShareHouse•Grand Forks, ND

24d

About The Position

The Director of Clinical Services oversees programming and supervises staff within ShareHouse’s Residential program in Grand Forks, North Dakota. The role is responsible for ensuring excellent service to clients, staff, and vendors, and for promoting the program and ShareHouse in the community. The Director supervises clinical, residential, and office/clerical staff; provides staff development and oversight; directs program operations; and contributes to organizational leadership and advocacy. The position also supports client services through group and meeting facilitation as needed, works with leadership on the annual program budget, and collaborates with Human Resources on hiring. It may oversee contract labor, interns, and consultants, and contribute to marketing, committees, and other assigned duties.

Requirements

Bachelor’s degree in a human services-related field, such as psychology, social work, or criminal justice, or a similar area of study.
At least 5 years of work-related experience.
At least 2 years of management or supervisory experience.
May be required to hold and maintain a valid driver’s license and meet company insurance standards.
May be required to be CPR and First Aid certified, depending on staffing levels.

Nice To Haves

Master’s degree in a related area of study.
Current Licensed Addiction Counselor certificate or ability to obtain the required license(s).

Responsibilities

Provide quarterly direct supervision of clinical staff in group and individual settings across day and evening programs.
Hold weekly meetings with clinical staff and provide supervision through treatment plan review, performance management, goal setting, feedback, and staff development.
Train current staff on state licensing requirements, policies and procedures, legislative or treatment-program changes, and provide orientation and training to new staff.
Direct program administration and development, including policies and procedures, and maintain files and records.
Work with the President and Controller to review and adhere to the annual program budget.
Attend administrative and other meetings as required, stay informed about organizational goals and objectives, and communicate information to staff.
Facilitate groups and meetings and provide primary client services as needed.
Advocate for ShareHouse and represent the organization positively at external meetings.
Maintain reliable and prompt attendance and work the schedule required by business needs.
Oversee contract labor, interns, and consulting staff.
Work with Human Resources to hire qualified staff in a timely manner.
Assist with developing marketing materials to promote ShareHouse programming.
Serve on committees as assigned by the President.
Perform other duties as assigned.