Director of Clinical Operations
About The Position
The Director of Clinical Operations will serve as the operational and clinical leader for Atria New York with direct accountability for all day-to-day clinical services and facilities. This role requires a hands-on, highly visible leader who can balance operational excellence, patient safety and quality, physician collaboration, team development, and organization-wide alignment. The Director will be on-site daily, ensuring seamless coordination, efficiency, and excellence in patient care delivery. This Director is a key leader to ensure our team and members feel valued, prioritized and both inspired and motivated.
Requirements
- 10 to 15+ years of progressive leadership experience in complex clinical operations.
- Proven experience leading multidisciplinary clinical teams including physicians, ACPs, RNs, diagnostics, and ancillary services.
- Demonstrated accountability for day-to-day clinical operations, quality, safety, and regulatory compliance.
- Experience overseeing both ambulatory and advanced outpatient care environments preferred.
- Candidates with clinical experience as a Nurse Practitioner (NP), Physician Assistant (PA), or Registered Nurse (RN) are strongly preferred
Responsibilities
- Provide strategic and operational leadership for all clinical operations and member care delivery, ensuring excellence in quality, safety, timeliness, and regulatory compliance.
- Lead clinical governance initiatives, including patient safety, incident reporting, infection prevention, emergency preparedness, policy oversight, and recurring quality and safety reviews.
- Partner closely with the Director of ACPs/RNs, Director of Radiology, and Laboratory leadership to align clinical operations, staffing, workflows, and coordinated member care delivery, as well as Home Services, and Technology to optimize workflows, care coordination, EMR functionality, and integrated member care delivery.
- Lead clinical readiness, operational integration, staffing models, and workflow optimization for new sites, services, and program expansions.
- Oversee recruitment, retention, engagement, scheduling, compensation, payroll approvals, and workforce planning for clinical staff in partnership with HR and enterprise leadership.
- Enhance orientation, training, competency assessment, continuing education, and leadership development programs to support clinical excellence and internal advancement.
- Conduct operational, staffing, and resource utilization analyses to drive efficiency, scalability, and team performance.
- Serve as the accountable leader for clinical quality, member experience, and interdisciplinary care coordination, ensuring seamless communication and care transitions.
- Develop and manage staffing budgets, salary structures, and resource allocation strategies in partnership with corporate leadership to support operational and strategic growth initiatives.
Benefits
- Excellent health and wellness benefits, fully covered by Atria, effective date of hire
- OneMedical membership for employees & dependents, giving access to 24/7 virtual care
- Fertility & family planning
- Company-covered preventive health screenings through partner hospitals (calcium score)
- Fitness Perks, including Wellhub +
- 401k contributions and 4% match starting after 6 months
- Flexible Time Off
- Continuing medical education (CME) and CEU support for professional licensure
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
