Director of clinical operations

Get Well Healthcare Services•Humble, TX

5d•$100,000 - $120,000•Hybrid

About The Position

Get Well Clinic is a Nurse Practitioner clinic group with eight years of experience and five locations across the Houston region and East Texas. We are not a startup, and we are not a corporate chain — we are a real, growing practice that has outgrown the founder's ability to run every location personally. We are hiring a Director of Clinical Operations to take ownership of day-to-day clinic operations across all five sites, with locations six, seven, and eight on the horizon. This is the seat that runs the clinics. You will own the people and the numbers across all five locations, working directly with the owner and alongside two other Director-level leaders who own systems/IT and clinical quality. We are looking for someone who wants to be visible in the clinics — with the staff, in the flow, at the front desk on a bad Monday — not someone who wants to manage from an office.

Requirements

3+ years running multi-site operations for a clinic group, urgent care network, primary care group, or dental service organization — three or more locations under your direct responsibility
Background at a corporate multi-site healthcare operator (urgent care, occupational health, retail primary care, or DSO) where you learned real operating discipline: KPIs, scorecards, staffing models, escalation paths
Demonstrated experience with the hard parts of people management — you have run a termination, defended a write-up, and rebuilt a location's staffing after a walkout
Comfortable with regular travel between Humble, Pearland, College Station, and Lufkin
Direct, unflappable communication style; able to hold a standard without burning down the relationship