Director of Client Services

Bright Horizons Children's Centers•Newton, NE

7d•Remote

About The Position

The Director of Client Services will build new relationships with enterprise employers in the employee benefits space, driving new opportunities and converting prospects into long‑term clients. This role requires a seasoned sales leader who understands benefits consulting and can grow our employer client base through trusted guidance and proactive engagement. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational employee benefits. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. This is a Remote position available in the United States, with a heavy preference of someone located on Pacific Time Zone, Mountain Time Zone, or Central Time Zone.

Requirements

7 years of relevant sales experience selling to seasoned executives in large organizations
Sales experience in company-wide employee benefits, with experience working with benefits consultants as a plus
Strong outbound prospecting skills
Strong written and verbal communication skills
Exceptional decision-making, prioritization, problem solving and time management skills required
Working learner solution and Salesforce experience
The ability to work remotely in the Western, Mountain, or Central regions in the United States.
Ability to travel 25% of the time
At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Nice To Haves

Bachelor's Degree or Associate’s degree

Responsibilities

Develop and manage a geographic sales territory or portfolio of accounts
Secure new business with enterprise accounts in the employee benefits space to attain individual sales goals and team/business unit growth objectives
Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates
Proactively identify and contact prospects to develop a substantial new business pipeline, and close business
Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts
Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle
Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions