Director of Client Programs, Meetings & Events
About The Position
This role owns the commercial relationship for a portfolio of Encore's Meetings & Events accounts, working directly with the executives who decide where their programs go next. Most organizations run events across a dozen departments with no single view of what's being spent, sourced, or repeated. You bring that visibility, and you work closely with Encore's operational leaders so every client conversation turns into something the team can deliver. This is not an account coordination role. It is commercial ownership of some of Encore's most significant client relationships, with real stakes from day one.
Requirements
- Significant experience owning commercial relationships for enterprise or mid-market accounts, ideally in a consultative, relationship-driven sales environment rather than a transactional one
- A track record of growing account relationships through trust and depth, not discounting or pressure
- Comfort operating inside complex organizations, including internal stakeholders on both the client side and your own, and the patience to build trust before asking for more
- Strong judgment for when to move a conversation forward and when to bring Operations in first
Nice To Haves
- Prior experience in meetings and events or corporate travel is not required. Encore is hiring for commercial caliber first.
Responsibilities
- Own the relationship, not just the account.
- Turn scattered events into a real program.
- Sit across from the people who decide.
- Bring Operations in before the client has to ask.
- Read the pace right, almost every time.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
