Associate Director of Meetings & Events

Loews Hotels•Chicago, IL

6d•$67,800 - $84,700•Hybrid

About The Position

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service hotel environment
Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie – Delphi, Cvent, Social Tables, Opera, etc)
Able to work a flexible schedule including weekends and holidays

Nice To Haves

Prior large-volume, upper upscale hotel experience preferred
Certified Meeting Planner Designation Preferred

Responsibilities

Manage high-profile, complex, or large programs and events requiring a skilled event professional to service
Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing
Implement Loews Hotels Meetings & Events Standards and Best Practices
Participate in Group Room Block Strategy – pick up meetings, group rooms forecasting, etc
Facilitate training for Meetings & Events department
Monitor managers’ production and timeliness for completion and accuracy of BEO, resumes, diagrams, etc
Advocates for and contributes to Catering productivity, revenue and strategy
Support Director of Meetings and Events in reviewing group turnovers and assigning group business to maintain balanced workload distribution
Participate in banquet menu updates, revisions, and pricing strategy
Build Banquet Event Orders, Diagrams, Group Resumes, and other event related documentation for operational execution
Schedule pre- and post-convention meetings with assigned groups, and attend all pre- and post- convention meetings for all team member groups should Director not be available
Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures
Lead team in efforts to drive re-booking and return business
Conduct comp set analysis and adjust pricing strategy and positioning based on results
Attend internal meetings to include resume review, BEO Meeting, staff meeting, etc.
Provide onsite support and partnership to in-house groups including presence at major group functions, to meet client needs and expectations for a successful event.
Serve as backup for Director in department leadership responsibilities, including conducting internal meetings and submitting reports as needed, assigning groups, managing hourly schedules, etc.
All other duties as assigned