Director of Catering Sales

Loews Hotels & Co • Rosemont, IL

3d

About The Position

The Director of Catering Sales leads efforts to grow and elevate the hotel’s catering business. This senior leadership role actively sells and services events, develops strategies, and expands market presence to position Loews Hotels as a premier destination for catering experiences. The role inspires the team, strengthens client relationships, and drives revenue growth.

The position works across sales, culinary, Food & Beverage, Brand, Public Relations, and Financial Services teams. It oversees catering sales strategy, event execution, forecasting, budgets, space management, marketing coordination, and client satisfaction. The role may require varying schedules to meet business needs and includes regular attendance, mandatory training and meetings, and other assigned duties.

Requirements

• At least six years of Catering Sales experience in a full-service hotel environment with a proven track record of success; listed as preferred.
• Proficiency in Microsoft Office Suite.
• Experience with Delphi or diagram-writing software such as Social Tables.
• Extensive knowledge of hotel support departments and property management systems.
• Ability to stand, sit, walk, reach, and lift, pull, or push more than 35 pounds regularly throughout the shift.

Nice To Haves

• Certified Meeting Planner (CMP) designation; preferred.
• Certified Professional in Catering and Events (CPCE) designation; preferred.
• At least six years of Catering Sales experience in a full-service hotel environment with a proven track record of success; preferred.

Responsibilities

• Actively prospect and sell local catering business, coordinating efforts across the sales team.
• Design customized site visit experiences to convert prospects into loyal clients.
• Plan, coordinate, and service booked catering events, ensuring flawless execution.
• Lead training programs for Catering Managers to enhance their skills and performance.
• Develop and implement annual catering sales strategies, including promotions and targeted initiatives.
• Represent the brand at local events to attract new business and strengthen community ties.
• Analyze sales performance and refine strategies to achieve revenue goals.
• Collaborate with culinary and Food & Beverage teams to create innovative menus and wedding packages.
• Partner with Brand and Public Relations teams to optimize marketing efforts and third-party website presence.
• Oversee Delphi space management to maximize revenue potential and maintain compliance.
• Forecast catering revenues accurately and manage budgets effectively.
• Conduct pre- and post-convention meetings to ensure client satisfaction and encourage rebooking.
• Solicit client feedback and implement plans to improve survey response rates.
• Partner with Financial Services to ensure efficient credit and billing processes.
• Attend internal meetings and contribute to special projects as assigned.
• Maintain regular attendance in conformance with standards.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• Retirement benefits.
• Paid sick days, vacation, holidays, and paid bereavement.
• Training and development opportunities and career growth.
• Pet insurance and pet bereavement.
• Complimentary parking.
• Complimentary meals in the Team Member Café while working.
• Complimentary use of the fitness center.
• Team Member hotel rates, other discounts, and perks.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed