Director of Catering Sales at Hard Rock Hotel San Diego

Coury Hospitality•San Diego, CA

15h•Onsite

About The Position

At Hard Rock Hotel San Diego, we don’t just host events, we produce unforgettable experiences that are bold, stylish, and flawlessly executed. From high-energy social celebrations to sophisticated corporate gatherings, our catering operation is a key driver of both revenue and reputation. We’re seeking a Director of Catering, a dynamic, strategic leader who can inspire a high-performing team, cultivate elite client relationships, and drive catering revenue to new heights while delivering best-in-class service. As Director of Catering, you will lead the catering sales and service function with a focus on revenue growth, team development, and operational excellence. You’ll set the tone for performance, build strategic partnerships, and ensure every event reflects the elevated Hard Rock experience, from first inquiry to final applause.

Requirements

5+ years of progressive catering sales experience, with at least 2+ years in a leadership role
Experience from a luxury or lifestyle hotel environment
Strategic thinker with a proven track record of driving revenue growth
Lead with confidence, inspire teams, and hold high standards for performance and accountability
Thrive in a fast-paced, high-touch environment where details matter
Excel in relationship-building, negotiation, and client experience
Highly organized, data-driven, and comfortable with CRM systems like Delphi
Maintain flexibility to support events, including evenings, weekends, and holidays

Responsibilities

Lead, coach, and develop the catering sales team to achieve and exceed revenue goals
Establish and execute strategic sales plans aligned with overall hotel business objectives
Drive proactive sales efforts, targeting new business while maximizing repeat clientele
Partner with the Director of Sales & Marketing and Executive Leadership on forecasting, budgeting, and performance analysis
Oversee the full catering sales cycle, from lead generation and contract negotiation to execution and follow-up
Maintain strong relationships with high-value clients, event planners, and community partners
Ensure all events are executed with precision, creativity, and exceptional service standards
Monitor and optimize pricing strategies, booking pace, and conversion metrics
Ensure accurate and timely creation and execution of Banquet Event Orders (BEOs)
Collaborate closely with Banquets, Culinary, and Operations teams for seamless event execution
Maintain integrity of CRM systems (Delphi/FDC) for forecasting and reporting accuracy
Lead and participate in BEO meetings, property meetings, and client site inspections
Represent Hard Rock Hotel San Diego at industry events, networking functions, and community engagements
Uphold brand standards while bringing creativity and innovation to the catering experience
Foster a culture of collaboration, accountability, and service excellence