Director of Casino Operations & Strategy

Tangam Systems•Summerlin South, NV

3d•Remote

About The Position

Tangam Systems is a rapidly growing software company specializing in data analytics, optimization, and visualization for the global resort and gaming industry. Our products, TYM and SODA, help casinos optimize gaming operations and improve performance by transforming complex data into actionable insights. We are expanding our global footprint and product portfolio and seeking talented individuals to shape the future of gaming analytics and optimization.

Requirements

5+ years of experience in table games operations in a Director or Senior Shift Manager role.
In-depth understanding of table games metrics, standard operating procedures, and optimization activities (budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, daily gaming floor operating decisions).
Experience with a medium/large table games operation (80+ table games).
Strong written and oral communication and presentation skills.
Experience preparing reports and presenting to senior management.
Proficient in Excel and Microsoft Office.
Willing and able to travel to client sites for approximately 25% of working time.
Must have no criminal record and be gaming industry licensable.

Nice To Haves

Degree in Business / Finance, or related discipline.
Experience working with business intelligence tools such as Tableau, SAS and Cognos.

Responsibilities

Apply expertise in table games operations and Tangam's software to help casino operators implement data-driven management of table game-mix, spreads, labor allocation, and pricing.
Educate clients on table games revenue management principles and the impact of daily gaming floor actions on table games yield, fostering a culture of data-driven operations.
Develop strong relationships with key stakeholders, gather product insights, and communicate them to the development team.
Collaborate with product managers and development teams to invent solutions to customer problems and influence the product development roadmap.
Mentor junior team members, enhancing their knowledge of business and operations management.
Contribute to the creation, maintenance, and delivery of educational programs on table games yield management, including case studies and articles.
Participate in business development activities and client presentations to grow the pipeline of new clients.
Promote the benefits of data-driven yield management and Tangam's software through various platforms.
Enhance Tangam's brand and reputation as a trusted partner in table games analytics and data-driven decision-making.
Advance knowledge of analytics, operations optimization, and data visualization, sharing insights with the Product Management team.