Director (RN) – Case Management

Taphealthcare • Missoula, MT

5d • $112,000 - $130,000

About The Position

The Director of Case Management (RN) provides strategic and operational oversight of hospital case management services in Missoula, Montana. The role leads coordination of patient care throughout the hospital and works with hospital executives, physicians, nursing leadership, social workers, and interdisciplinary healthcare teams to strengthen discharge planning, utilization management, patient transitions, and departmental performance. The position is intended for an experienced nursing professional with hospital-based case management leadership experience who can improve patient outcomes, care coordination, and operational efficiency.

The Director oversees hospital case management operations and supports patient-centered care initiatives, effective transitions of care, and departmental performance. The role may include oversight of utilization review, care coordination, and interdisciplinary case management teams, as well as developing departmental strategies, monitoring performance indicators, and implementing quality improvement initiatives. Compensation is $112,000–$130,000 annually, with placement in the range determined by experience, education, professional qualifications, and alignment with the position.

Requirements

• Current, active Montana Registered Nurse (RN) license, or eligibility to obtain Montana RN licensure.
• Bachelor's degree from an accredited institution.
• At least 1 year of hospital case management leadership experience.
• Demonstrated experience leading or managing hospital-based case management operations.
• Strong understanding of hospital case management practices, discharge planning, care coordination, and utilization management.
• Ability to collaborate effectively with physicians, nursing leadership, social workers, and multidisciplinary healthcare teams.
• Strong organizational leadership, communication, and problem-solving skills.
• Ability to support departmental performance, patient-centered care initiatives, and effective transitions of care.

Nice To Haves

• Advanced degree, particularly an MSN, MHA, or MBA.
• Extensive hospital case management leadership experience, preferably at the Director or senior management level.
• Previous experience overseeing hospital case management departments, utilization review, or care coordination services.
• Demonstrated success improving discharge planning processes, patient throughput, and care transitions.
• Experience managing interdisciplinary case management teams, including Registered Nurses and Social Workers.
• Strong knowledge of healthcare reimbursement practices, medical necessity reviews, and regulatory compliance.
• Experience developing departmental strategies, monitoring performance indicators, and implementing quality improvement initiatives.
• Proven ability to collaborate with executive leadership to improve operational effectiveness and patient outcomes.
• Previous experience as a Director of Case Management, Case Management Manager, or senior hospital care coordination leader.

Responsibilities

• Provide strategic and operational oversight of hospital case management services.
• Lead hospital-based case management operations and coordinate patient care throughout the hospital.
• Strengthen discharge planning, utilization management, care coordination, and patient transitions.
• Collaborate with hospital executives, physicians, nursing leadership, social workers, and interdisciplinary healthcare teams.
• Support departmental performance and patient-centered care initiatives.
• Oversee or support utilization review and care coordination services.
• Manage interdisciplinary case management teams, including Registered Nurses and Social Workers.
• Develop departmental strategies, monitor performance indicators, and implement quality improvement initiatives.
• Contribute to improved operational effectiveness and patient outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior