Director of Campus Operations

Herzing Brand•Birmingham, AL

14h•Onsite

About The Position

Reporting to the Regional Vice President of Operations, with a dotted line to central Academic Operations and Student Affairs, the Director of Campus Operations (DOCO) is responsible for providing leadership to campus academic administrators and faculty who support programs of study, and support staff who provide services at Herzing University. The areas which will be directly supervised by this position include the Program Chairs, Department Chairs, Student Services, Faculty, and administrative staff relevant to these functional areas. The DOCO provides leadership and oversight to campus operations (excluding financial aid and admissions) and ensures compliance and alignment with University, Accreditation, and Regulatory Board standards, policies, and procedures. Additionally, the DOCO is responsible for the development of campus capacity and serves as a primary point of contact for the coordination of facility needs, vendor services, and the promotion of student and employee satisfaction at the campus through collaboration with other campus, regional, and functional leaders.

Requirements

Master’s degree
Two years of educational management experience
Three years of Higher Education or Adult Learning experience
Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Doctorate degree from a regionally accredited institution
Prior leadership experience with pre-licensure professional healthcare programs
Five years of professional experience in serving adult-learners
Two years of experience in campus operations management
Three yeas of experience or more in one of the following areas in Higher Education; teaching, student services, and/or accreditation

Responsibilities

Serves as the senior leader of campus operations, fostering a positive, inclusive environment aligned with university standards and expectations.
Oversees hiring, onboarding, development, and performance management of assigned campus personnel in collaboration with program and university leadership.
Manages and monitors campus-level goals related to instructional costs, student retention, and student and employee satisfaction.
Represents and promotes the campus through community engagement, strategic partnerships, and external initiatives.
Champions a belief in the potential of all students and employees, supporting strong outcomes through proactive leadership and support.
Ensures student success and satisfaction by analyzing retention trends, student needs, learning outcomes, program standards, and faculty support and development.
Collaborates with campus, programmatic, and functional leaders to execute initiatives; may delegate responsibilities but retains accountability for quality and results.
Leads continuous improvement efforts by developing and maintaining campus strategic priorities and analyzing performance data.
Ensures alignment with university initiatives by holding staff accountable for local execution and participation in university committees and governance.
Supports local initiatives such as Program Advisory Boards and ensures documentation and system expectations are consistently met.