Director of Cage - Virginia

Live! Casino & Hotel Virginia•Petersburg, VA

6d•Onsite

About The Position

The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas. With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.

Requirements

Seven (7) to ten (10) years of leadership experience in casino cage operations.
A four (4)-year degree in related field or equivalent work experience.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
Sitting, standing, walking

Nice To Haves

Experience with Aristocrat Oasis Slot System, Newave, and ABACUS cage software preferred.
Broad variety of tasks and deadlines requires an irregular work schedule.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
Ability to perform assigned duties under frequent time pressures in an interruptive environment.
Ability to solve complex problems.

Responsibilities

Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service.
Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs.
Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements.
Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations.
Develops and manages both operational and capital budgets for each functional area.
Adapt operations to accommodate new regulatory and marketing program changes.
Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes.
Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers.
Develop and monitor effective cash management.
Ensuring that all state and federal guidelines for casino banking are being followed.
Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities
Other duties as assigned.