Hotel Director of Business Travel - Hotel Washington

Schulte Hospitality Group • Washington, DC

4d • Onsite

About The Position

Schulte Companies is seeking an energetic, experienced, and hands-on Director of Business Travel to join our team at Hotel Washington. We are an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize stakeholder needs, and make a positive impact. We are passionate hoteliers eager to add like-minded people to our rapidly growing team. A candidate in this role is expected to bring a wealth of experience in corporate negotiated and consortia markets, with well-established relationships with major accounts, consortia partners, and key local accounts.

Requirements

• High School Diploma/GED. Bachelor's Degree preferred.
• Minimum of 2 years of experience in a Hospitality Business Travel role.
• Business Travel experience within an independent hotel environment.
• Established relationships with key Corporate Negotiated Accounts and Luxury and Leisure Consortia.
• Advanced experience with Agency 360, Cvent RFPs, and developing business cases for corporate RFPs.
• Strong knowledge of the Washington, D.C. market, including local accounts and competitive landscape.
• Strong analytical skills relative to impact on hotel revenues.
• Ability to communicate effectively verbally and in writing.
• Strong understanding of revenue management principles.
• Ability to use reservation and revenue management systems to develop pricing and sales recommendations.

Nice To Haves

• Experience with Delphi.fdc preferred.

Responsibilities

• Manage all aspects of Corporate Negotiated Account, Luxury and Leisure Consortia and Consortia Marketing.
• Utilize Agency 360 and Zoom Info for market research and account targeting.
• Manage Consortia and TMC agent event and familiarization tours.
• Utilize and lead Consortia Marketing efforts.
• Conduct Consortia Agency training and participate in all related Tradeshows.
• Grow DC Local Account Portfolio.
• Update seasonal offers for Consortia agents and Local Accounts during low season dates.
• Seek out and facilitate Corporate Negotiated RFPs and conduct a detailed rate review process during RFP season.
• Participate in GBTA and affiliate events throughout the year.
• Establish internal promotions to maximize account production.
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience.
• Manage business travel accounts to maximize business potential.
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented; maintain existing accounts with active trace/follow-up system.
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
• Develops, maintains, and prospects a Target List of accounts and communicates updates to DOSM.
• Attends property-specific receptions to generate leads and interact with customers.
• Organize and execute local area blitzes.
• Establishes relationships with local businesses and organizations and is an active member in local industry associations.
• Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes.
• Consistently meet or exceed sales goals including predetermined revenue and sales activity.
• Other duties as assigned.

Benefits

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED