Director of Business Operations

Doodle Labs•Austin, TX

22h•Onsite

About The Position

Doodle Labs builds the connectivity backbone of the autonomous systems revolution — resilient wireless mesh networks that let drones, robots, and unmanned platforms operate reliably in the world's most demanding environments. We sit at the intersection of defense, robotics, and next-generation autonomy, powering the machines that are changing how militaries, first responders, and industries operate in the field. Our core purpose is simple: connect anyone and anything, at any time, in any place. For over 25 years, our team has been at the forefront of mesh networking, partnering with leading defense programs, robotics manufacturers, and system integrators worldwide. The work here doesn't sit in a slide deck — it ends up in the field, in the hands of people for whom failure isn't an option. The Director of Business Operations owns cross-functional programs and drives process design and implementation across the company. This is a true operating role that will play a key part in how effectively Doodle Labs executes as it scales. In this role, you'll turn Doodle Labs into an AI-native organization — finding where AI actually changes how the business works and making it happen. You'll launch and own cross-functional priorities end to end, working closely with Engineering, Sales, Marketing, and Operations leadership, bringing each department the tools and processes they need to accomplish their mission faster — including driving supply chain improvements that keep mission-critical hardware shipping on schedule. You'll also own the operating cadence that gives leadership real visibility into how the business is running. This position reports to the Co-CEO and will help shape how the company operates day to day. This is an in-office role based in Austin, TX, with approximately 30% travel, including visits to Doodle Labs' Singapore office. Doodle Labs is scaling fast, and this role exists because the company has outgrown ad hoc coordination — it needs someone to build the operating backbone that lets that growth keep compounding. This is an opportunity to build and own that infrastructure at the forefront of autonomous systems, with scope that grows as the company does.

Requirements

Background in management consulting, with 5+ years of professional experience, including time spent owning complex initiatives independently
A structured thinker and strong operator who takes a project and runs with it — comfortable working across teams rather than sitting inside one function
Proven experience running complex, cross-functional programs independently, from scoping through execution, without a playbook
Strong analytical and problem-solving skills, with the rigor to break down ambiguous problems into clear, actionable plans
Comfortable building processes and systems from scratch, and driving adoption of them across teams that don't report to you
Genuine enthusiasm for AI tools and automation as one of several levers for improving how the company runs
Excellent communication skills, with the credibility to work directly with senior leadership and engineering/ops teams alike

Nice To Haves

Experience in defense, hardware, or supply chain-heavy industries
Experience working with Claude, other LLM platforms, or building internal automation and agents
Familiarity with cross-team reporting systems and process design

Responsibilities

Identify where AI can create the most impact across the business, and drive adoption so it actually changes how teams work — not just picking tools, but making them stick
Own and standardize software stacks and platforms across teams — including driving AI-first operations (Claude, internal agents, automation)
Build and maintain the operating rhythm — including weekly leadership updates — that keeps Engineering, Sales, Marketing, and Operations aligned
Automate and optimize supply chain processes that keep mission-critical hardware shipping on schedule
Design and implement new processes in partnership with Engineering and Operations
Partner with leadership across departments to identify, scope, and execute high-priority cross-functional projects
Own a quarterly initiative roadmap and deliver assigned programs that make Doodle Labs run better